Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1787-2018Class II

Jasper Vektor, Class II Correction Appliance, Part No. 610-527L used for correcting class 2 malocclusions by...

TP Orthodontics, Inc. / initiated 2018-05-01 / Terminated / root cause: design

TP Orthodontics, Inc. began a recall of Jasper Vektor, Class II Correction Appliance, Part No. 610-527L used for correcting class 2 malocclusions by applying light forces on the teeth using a tube... on . FDA classified it as Class II and gives the reason as "The firm has received 106 complaints of the device breaking in the patient's mouth. Device breakage may cause injury to the patient". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-1787-2018
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
TP Orthodontics, Inc.
Product
Jasper Vektor, Class II Correction Appliance, Part No. 610-527L used for correcting class 2 malocclusions by applying light forces on the teeth using a tube, arch wire and stops.
Product code
ECO Spring, Orthodontic
Reason for recall
The firm has received 106 complaints of the device breaking in the patient's mouth. Device breakage may cause injury to the patient.
Root cause tag
design
FDA root cause
Device Design
Action
On May 3, 2018, the firm sent an Urgent Medical Device Recall letter to customers. The letter advised customers that the firm was voluntarily recalling Generation 1 Jasper Vektor Class 2 Correction Appliances due to receiving 106 customer complaints that the device had broken in the patient's mouth during placement and usage. Customers were instructed to do the following: 1. Locate any of the affected lots identified in the table below and quarantine the product. 2. Return the Generation 1 Jasper Vektor for a replacement Jasper Vektor Generation 2 or refund, following the instructions below: Contact TP Orthodontics, Inc. at 800-338-8856 or [email protected] for a Return Goods Authorization and pre-paid shipping label. Alternately, use the carrier of your choice with available tracking and send to: TP Orthodontics, Inc. ATTN: Recall Coordinator 100 Center Plaza La Porte, IN 46350 3. Email, mail, or fax the attached response letter to TP Orthodontics, Inc. In addition to sending the letter back, you may call us with any questions or concerns. EMAIL: [email protected] FAX: 219-324-3029 MAIL: TP Orthodontics, Inc. ATTN: Recall Coordinator 100 Center Plaza La Porte, IN 46350 4. If you have any further questions or concerns after reviewing this notice, please contact TPO Customer Care Team 800-388-8856 or [email protected]
Quantity in commerce
0
Distribution
Distributed to accounts in 20 states: AL, CA, CO, FL, HI, ID, IL, MA, ME, MI, NJ, NV, NY, OH, OR, PA, SC, TX, UT, and VA. Foreign distribution to United Arab Emirates, Australia, Belgium, Brazil, Canada, Germany, Spain, Finland, France, Great Britain, Hungary, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Portugal, Singapore, and South Africa.
Product codes and lots
25715000

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1787-2018
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1783-2018Class IITerminatedVoluntary: Firm initiated
Z-1784-2018Class IITerminatedVoluntary: Firm initiated
Z-1785-2018Class IITerminatedVoluntary: Firm initiated
Z-1786-2018Class IITerminatedVoluntary: Firm initiated
Z-1787-2018Class IITerminatedVoluntary: Firm initiated
Z-1788-2018Class IITerminatedVoluntary: Firm initiated
Z-1789-2018Class IITerminatedVoluntary: Firm initiated
Z-1790-2018Class IITerminatedVoluntary: Firm initiated
Z-1791-2018Class IITerminatedVoluntary: Firm initiated
Z-1792-2018Class IITerminatedVoluntary: Firm initiated
Z-1793-2018Class IITerminatedVoluntary: Firm initiated
Z-1794-2018Class IITerminatedVoluntary: Firm initiated
Z-1795-2018Class IITerminatedVoluntary: Firm initiated