Z-2102-2018Class II

Centricity Universal Viewer

Name: Z-2102-2018 Centricity Universal Viewer
Creator: GE Healthcare
Published: 2018-01-25
License: https://open.fda.gov/license/

GE Healthcare / initiated 2018-01-25 / Terminated / root cause: software

FDA source

GE Healthcare began a recall of Centricity Universal Viewer Product Usage: Usage: Centricity PACS-IW with Universal Viewer is a device that displays medical images (including mammograms) and... on 2018-01-25. FDA classified it as Class II and gives the reason as "Potential that one or more image series may be missing from an exam without a user warning displayed in the Viewer". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number: Z-2102-2018
Classification: Class II
Status: Terminated
Initiated: 2018-01-25
Posted: 2018-06-06
Terminated: 2023-11-02
Recalling firm: GE Healthcare
Product: Centricity Universal Viewer Product Usage: Usage: Centricity PACS-IW with Universal Viewer is a device that displays medical images (including mammograms) and data from various imaging sources. Images and data can be viewed, communicated, processed and displayed within the system or across computer networks at distributed locations. Lossy compressed mammographic images and digitized film screen images must not be reviewed for primary image interpretations. Mammographic images may only be interpreted using an FDA approved monitor that offers at least 5 Megapixel resolution and meet other technical specifications reviewed and accepted by the FDA. Typical users of this system are trained professionals, including but not limited to radiologists, physicians, nurses, medical technicians, and assistants.
Product code: LLZ System, Image Processing, Radiological
Reason for recall: Potential that one or more image series may be missing from an exam without a user warning displayed in the Viewer.
Root cause tag: software
FDA root cause: Software design
Action: On January 28, 2019 GE healthcare notified their customers and gave the following instructions for the Centricity Universal Viewer with PACS-IW foundation 6.0.x; GTIN 00840682103800 and Centricity PACS-IW with Universal Viewer version 5.0.x with PACS-IW foundation.; Until a product modification is available to correct this issue, the following actions are recommended. 1. Utilize the image count within the QC process to alert the user of a discrepancy in the number of transmitted images from the modality to the number of images available in the Universal Viewer. a. If a discrepancy is identified, attempt to retransmit the exam to PACS. b. If retransmission is unsuccessful, a GE Healthcare Service representative will need to be contacted to assist with resolution of the impacted exam. Urgent cases impacted by this issue should be interpreted at the modality. 2. If DICOM storage commit is configured and in use, no commit notification is sent to the modality for images that were impacted by this issue. 3. Attention should be given to prior cases, acquired before the application of the safety instructions given in this communication as they may be affected by the safety issue. For historical data inquiries, please contact GE service for assistance in identifying any affected images. GE Healthcare will correct all affected products at no cost to you. A GE Healthcare representative will contact you to arrange for the correction. For questions please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.
Quantity in commerce: 252
Distribution: Worldwide Distribution - US Nationwide in the states of AK, AZ, CA, CO, DE, FL, GA, HI, IA, ID, IL, LA, MA, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OK, OR. PA. SD, TN, TX, UT, WA, WI, WV, and WY and the countries of Austria, Belgium, Brazil, Canada, Colombia, France, Germany, Ghana, India, Ireland, Israel, Italy, Kuwait, Malaysia, Mexico, Netherlands, Panama, Poland, Russia, Saudi Arabia, South Africa, Spain, Switzerland, Turkey, United Arab Emirates, United Kingdomand Uruguay
Product codes and lots: 102123-1-Centricity Universal Viewer-00558570, 9796-1-Centricity Universal Viewer-00558571, 1011-1-Centricity Universal Viewer-00558109, 4433-1-Centricity Universal Viewer-00558704, 4446-2-Centricity Universal Viewer-00558643, 13240-2-Centricity Universal Viewer-00558103, 4487-1-Centricity Universal Viewer-01291589, 13295-1-Centricity Universal Viewer-01292684, 103090-2-Centricity Universal Viewer-00546048, 3760-1-Centricity Universal Viewer-00101627, 102580-1-Centricity Universal Viewer-00558689, 102143-1-Centricity Universal Viewer-00558685, 4271-1-Centricity Universal Viewer-00558351, 4273-3-Centricity Universal Viewer-00558104, 2440-1-Centricity Universal Viewer-00558701, 100366-1-Centricity Universal Viewer-00558522, 100769-1-Centricity Universal Viewer-01298556, 102278-1-Centricity Universal Viewer-00558682, 3846-3-Centricity Universal Viewer-00111167, 4449-1-Centricity Universal Viewer-00558276, 3245-1-Centricity Universal Viewer-01451973, 101690-1-Centricity Universal Viewer-00558680, 101039-1-Centricity Universal Viewer-01373579, 4451-1-Centricity Universal Viewer-,00558107, 100837-1-Centricity Universal Viewer-00558435, 4583-1-Centricity Universal Viewer-01367198, 13162-8-Centricity Universal Viewer-01452133, 4491-1-Centricity Universal Viewer-00558690, 13296-1-Centricity Universal Viewer-01364047, 9752-1-Centricity Universal Viewer-00558454, 1472-15-Centricity Universal Viewer-01367676, 101044-1-Centricity Universal Viewer-00558694, 13228-1-Centricity Universal Viewer-00558678, 102335-1-Centricity Universal Viewer-00558675, 4369-1-Centricity Universal Viewer-00558705, 4615-1-Centricity Universal Viewer-01452088, 4371-1-Centricity Universal Viewer-00558358, 4289-1-Centricity Universal Viewer-00558459, 101274-1-Centricity Universal Viewer-00558679, 100693-1-Centricity Universal Viewer-00558684, 104491-1-Centricity Universal Viewer-01288014, 1027-1-Centricity Universal Viewer-00558706, 104336-1-Centricity Universal Viewer-00346858, 4578-1-Centricity Universal Viewer-00558340, 13345-1-Centricity Universal Viewer-00602707, 4375-1-Centricity Universal Viewer-00558392, 9852-2-Centricity Universal Viewer-00558644, 101726-1-Centricity Universal Viewer-00558688, 100256-1-Centricity Universal Viewer-00558700, 4308-1-Centricity Universal Viewer-00558676, 100773-1-Centricity Universal Viewer-00558484, 4669-1-Centricity Universal Viewer-00558691, 100159-1-Centricity Universal Viewer-00558324, 4406-1-Centricity Universal Viewer-00558683, 4314-1-Centricity Universal Viewer-00558466, 4318-1-Centricity Universal Viewer-00558703, 102325-1-Centricity Universal Viewer-00558647, 4415-1-Centricity Universal Viewer-00558359, 4585-3-Centricity Universal Viewer-01448365, 4440-1-Centricity Universal Viewer-00558353, 4441-1-Centricity Universal Viewer-00558677, 104558-1-Centricity Universal Viewer-01522793, 4693-1-Centricity Universal Viewer-00558687, 104120-1-Centricity Universal Viewer-00164159, 100717-1-Centricity Universal Viewer-01293807, 4048-1-Centricity Universal Viewer-00558695, 102437-1-Centricity Universal Viewer-00558698, 4698-1-Centricity Universal Viewer-00558313, 13356-2-Centricity Universal Viewer-00558681, 12902-1-Centricity Universal Viewer-00602638, 100614-1-Centricity Universal Viewer-00558693, 4325-51-Centricity Universal Viewer-00599129, 101120-1-Centricity Universal Viewer-00558702, 4483-1-Centricity Universal Viewer-00558457, 102406-2-Centricity Universal Viewer-00558111, 102406-2-Centricity Universal Viewer-00558692, 102406-2-Centricity Universal Viewer-00558686, 102406-2-Centricity Universal Viewer-00558707, 13125-1-Centricity Universal Viewer-00558110, 102693-1-Centricity Universal Viewer-01282651, 101598-1-Centricity Universal Viewer-00667138, 318055-Centricity Universal Viewer-01457316, 85021-Centricity Universal Viewer-01426096, AE1476-Centricity Universal Viewer-01509883, AE1478-Centricity Universal Viewer-00163417, 06051-Centricity Universal Viewer-00115203, 48010-Centricity Universal Viewer-01444602, 34381-Centricity Universal Viewer-00116124, 53008-Centricity Universal Viewer-00116118, 482896-Centricity Universal Viewer-00545574, 228493-Centricity Universal Viewer-00599935, 802030-Centricity Universal Viewer-00000462, 899010-Centricity Universal Viewer-01300907, 123953-Centricity Universal Viewer-00163388, 651948-Centricity Universal Viewer-01813739, YP3150-Centricity Universal Viewer-01639018, FP5028-Centricity Universal Viewer-00110911, ZA00113-Centricity Universal Viewer-01474463, ZA2533-Centricity Universal Viewer-00116577, ZA1058-Centricity Universal Viewer-01724673, ZA2551-Centricity Universal Viewer-00116834, SA1339-Universal Viewer-00116444, RU7175-Centricity Universal Viewer-01445748, RU8414-Centricity Universal Viewer-01445730, RU7808-Centricity Universal Viewer-01445764, RU1745-Centricity Universal Viewer-01445766, RU3998-Centricity Universal Viewer-01553790, SiteID-Centricity Universal Viewer-01509505, RU8002-Centricity PACS-IW-01273292, RU1646-Centricity Universal Viewer-01445763, RU2580-Centricity Universal Viewer-01445743, SiteID-Centricity Universal Viewer-01476628, 600101-Centricity Universal Viewer-01273190, RU8356-Centricity Universal Viewer-01445768, RU9059-Centricity Universal Viewer-01445746, RU1112-Centricity Universal Viewer-01453917, RU3866-Centricity Universal Viewer-01445731, RU3453-Centricity Universal Viewer-01273249, RU1011-Centricity Universal Viewer-01445747, RU1130-Centricity Universal Viewer-01273228, Centricity Universal Viewer-01462487, RU5388-Centricity Universal Viewer-01719556, RU1106-Centricity Universal Viewer-01445765, RU8945-Centricity Universal Viewer-01445740,PL3249-Centricity Universal Viewer-00038866, PL3673-Centricity Universal Viewer-00038810, PL1494-Centricity Universal Viewer-00038799, PL2970-Centricity Universal Viewer-00038797, PL1499-Centricity Universal Viewer-00038800, PL1501-Centricity Universal Viewer-00038802, PL1124-Centricity Universal Viewer-00038795, PL2624-Centricity Universal Viewer-00038804, PL1504-Centricity Universal Viewer-00038806, PL2971-Centricity Universal Viewer-00038808, PL3277-Centricity Universal Viewer-00038831, PL2975-Centricity Universal Viewer-00162605 PL3349-Centricity Universal Viewer-00038811, AMS39-Centricity Universal Viewer-00545606, BON01-Centricity Universal Viewer-00044131, ECT02-Centricity Universal Viewer-00059842, 338896-Centricity PACS-IW-01443491, 329052-Centricity Universal Viewer-01443407, HUSM-Centricity Universal Viewer-01286208, IPPT-Centricity Universal Viewer-01286213, KW1005-Centricity Universal Viewer-01300924, KW0000-Centricity Universal Viewer-01416913, A51911-Centricity Universal Viewer-00040346, A54120-Centricity Universal Viewer-00040449, A3790481-Centricity Universal Viewer-00040932 A3784447-Centricity Universal Viewer-00158569, IL1469-Centricity Universal Viewer-00040970, 81111-Centricity Universal Viewer-01286673, 0000220630II8, 00000230818II7, SiteID-Centricity Universal Viewer-01724675, 434487-Centricity Universal Viewer-01453839, UC2011-Centricity Universal Viewer-01282271, 786787-Centricity Universal Viewer-01283171, PC1961-C-Generic Web Client-00001718, PC1961-Centricity Universal Viewer-00164218, PC1961-Centricity Universal Viewer-00001720, HBON01-Centricity Universal Viewer-00260801, HC9502-Centricity Universal Viewer-00260671, PC1695-Centricity Universal Viewer-01451951, PC1695-Centricity Universal Viewer-01447701, HC0245-Centricity Universal Viewer-00059319, 691749-Centricity Universal Viewer-01539092, HC1642-Centricity Universal Viewer-01634899, HC3062-Centricity Universal Viewer-01462397, HC4105-Centricity Universal Viewer-00001393, CC4105-Centricity Universal Viewer-01282278, 233637-Centricity Universal Viewer-01444341, 485135-Centricity Universal Viewer-01447706, HC0565-Centricity Universal Viewer-00545595, 530366-Centricity Universal Viewer-00260659, PC0023-Centricity Universal Viewer-01282279, PX4900-Centricity Universal Viewer-01369835, 601860-Centricity Universal Viewer-01373156, HC0529-Centricity Universal Viewer-01364776, 531344-Centricity Universal Viewer-00000707, HG1900-Centricity Universal Viewer-01282276, CC0154-Centricity Universal Viewer-01813738, UHAM02-Centricity Universal Viewer-01447361, UHAM02-Centricity Universal Viewer-01447361, M41613-Centricity Universal Viewer-00043666, M44610-Centricity Universal Viewer-00043788, E41676-Centricity Universal Viewer-00043587, X3141198-Centricity Universal Viewer-00043959, M15393-Centricity Universal Viewer-00043611, M41745-Centricity Universal Viewer-00043708, X1413856-Centricity Universal Viewer-00044474, X1982342-Centricity Universal Viewer-00043950, M45006-Centricity Universal Viewer-00043854, M44917-Centricity Universal Viewer-00043845, M46163-Centricity Universal Viewer-00043858, M41765-Centricity Universal Viewer-00043715, A54852-Centricity Universal Viewer-00043560, M41870-Centricity Universal Viewer-00043721, M41894-Centricity Universal Viewer-00043726, M42073-Centricity Universal Viewer-00044530, M60364-Centricity Universal Viewer-01801169, M44875-Centricity Universal Viewer-00043829, M41913-Centricity Universal Viewer-00065993, M41914-Centricity Universal Viewer-00043730, X3041774-Centricity Universal Viewer-00043956, X2015148-Centricity Universal Viewer-00044553, M44599-Centricity Universal Viewer-00043784, M232471-Centricity Universal Viewer-00043629, A91901-Centricity Universal Viewer-00044549, M41980-Centricity Universal Viewer-00044515, M41981-Centricity Universal Viewer-01270561, M41974-Centricity Universal Viewer-00043736, M43605-Centricity Universal Viewer-00043769, M44877-Centricity Universal Viewer-00043766, M44997-Centricity Universal Viewer-00397920, M42176-Centricity Universal Viewer-00043763, A91901-Centricity Universal Viewer-01509889, 339734-Centricity PACS-IW-01444878, 283134-Centricity PACS-01265050, 282927-Centricity Universal Viewer-01806769, 2321223-Centricity Universal Viewer-01476150, 571064-Centricity Universal Viewer-01293639, 268882-Centricity Universal Viewer-01422969, 190171-Centricity Universal Viewer-00044015, 300013-Centricity Universal Viewer-00156933, AH4325-Centricity Universal Viewer-00160202, AH0116-Centricity Universal Viewer-00160203, AH0106-Centricity Universal Viewer-00160204, AP6264-Centricity Universal Viewer-00000180, 102359-1-Centricity Universal Viewer-00558696, 4306-1-Centricity Universal Viewer-00558573, 124774-Centricity Universal Viewer-00110991, RU1107-Centricity Universal Viewer-01273207, and HC0529-Centricity Universal Viewer-01364775

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2102-2018
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2101-2018	Class II	Terminated	Voluntary: Firm initiated	2018-06-13	2018-06-06
Z-2102-2018	Class II	Terminated	Voluntary: Firm initiated	2018-06-13	2018-06-06

Product code LLZ

K150420Class IICentricity Universal ViewerGE Healthcare / cleared 2015-05-26

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-10-14, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)