Artis Q.zen floor, Material no. 10848353, for angiography and whole body radiographic/fluoroscopic procedures
Siemens Medical Solutions USA, Inc began a recall of Artis Q.zen floor, Material no. 10848353, for angiography and whole body radiographic/fluoroscopic procedures on . FDA classified it as Class II and gives the reason as "After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure...". As of , the recall status on record is Terminated, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-2307-2018
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Siemens Medical Solutions USA, Inc.
- Product
- Artis Q.zen floor, Material no. 10848353, for angiography and whole body radiographic/fluoroscopic procedures.
- Product code
- OWB Interventional Fluoroscopic X-Ray System
- Reason for recall
- After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
- Root cause tag
- design
- FDA root cause
- Device Design
- Action
- On May 1, 2018, the firm notified customers via Urgent Medical Device Correction letters. Users were warned that the Large Display may not show an image after it returns from power save mode. The Large Display stays black without showing an error message although X-Ray is still possible. The problem occurs sporadically, and does not occur during an ongoing procedure. The firm stated that there should be no influence on the previous treatment of patients. Users were instructed to follow standard emergency procedures in the event of system failures. It is recommended to consider reinforcing emergency procedures until the update has been completed. The firm's service organization will contact customers to arrange a date to correct the error by updating the firmware of the affected devices. Users were asked to promptly notify and instruct accordingly all staff within their organizations who need to be aware of the issue.
- Quantity in commerce
- 1
- Distribution
- Worldwide distribution. US nationwide including Puerto Rico, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Myanmar, Netherlands, New Zealand, Norway, China, Paraguay, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom.
- Product codes and lots
- 105007
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2303-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2304-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2305-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2306-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2307-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2308-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2309-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2310-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2311-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2312-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2313-2018 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2314-2018 | Class II | Terminated | Voluntary: Firm initiated |
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