Z-2661-2018Class II

Q-Connect 272 KG Scale used with Maxi Sky 2 ceiling lift The Scale is intended to be used with patient...

Name: Z-2661-2018 Q-Connect 272 KG Scale used with Maxi Sky 2 ceiling lift The Scale is intended to be used with patient...
Creator: Arjohuntleigh Magog
Published: 2018-02-12
License: https://open.fda.gov/license/

Arjohuntleigh Magog, Inc. / initiated 2018-02-12 / Terminated / root cause: manufacturing process

FDA source

Arjohuntleigh Magog began a recall of Q-Connect 272 KG Scale used with Maxi Sky 2 ceiling lift The Scale is intended to be used with patient lifters to measure the weight of a patient who cannot... on 2018-02-12. FDA classified it as Class II and gives the reason as "The spreader bar can detach from the scale attachment under certain conditions". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number: Z-2661-2018
Classification: Class II
Status: Terminated
Initiated: 2018-02-12
Posted: 2018-08-07
Terminated: 2020-08-20
Recalling firm: Arjohuntleigh Magog, Inc.
Product: Q-Connect 272 KG Scale used with Maxi Sky 2 ceiling lift The Scale is intended to be used with patient lifters to measure the weight of a patient who cannot stand on a scale. It is designed to be used indoors in hospitals, nursing homes, home care or health care facilities.
Product code: FSA Lift, Patient, Non-Ac-Powered
Reason for recall: The spreader bar can detach from the scale attachment under certain conditions.
Root cause tag: manufacturing process
FDA root cause: Nonconforming Material/Component
Action: Thefirm, ARJO, sent an "Urgent-A Field Safety Notice" and Customer Response Forms to affected customers by common carrier and signature required. All affected customers need to ensure that all caregivers and users of the affected devices a remade aware of the Field Safety Notice and all listed devices at their facility are available to be corrected during service technician visit. Affected customers need also to review the Field Safety Notice, acknowledge receipt and understanding of the Field Safety Notice and the required actions by completing, signing and returning the Customer Response Form to the local Arjo office. The Arjo Sales and Service office shall arrange Arjo service technician to visit the facilities to carry out the upgrade of the scales attachment on Maxi Sky 2 ceiling lifts. If you have any further questions or require assistance completing the Customer Response Form, please contact Arjo via email at [email protected]
Quantity in commerce: 874 Units (both styles)
Distribution: Worldwide distribution: US (nationwide) to states of: CO, FL, IA, IL, KY, MN, NY, PH, and WA; and countries of: Australia, Belgium, Brazil, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Norway, Singapore, Swiss, Turkey, United Kingdom, and United Arab Emirates.
Product codes and lots: Product Code 700-19490: starting from serial number 300142013 up to serial number 300219867.

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2661-2018
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2660-2018	Class II	Terminated	Voluntary: Firm initiated	2018-08-15	2018-08-07
Z-2661-2018	Class II	Terminated	Voluntary: Firm initiated	2018-08-15	2018-08-07

Product code FSA

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)