Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2829-2018Class II

Nokia BPM+ Wireless Blood Pressure Monitor Product System, measurement, blood-pressure, non-invasive

Withings SAS / initiated 2018-06-11 / Completed

Withings Sas began a recall of Nokia BPM+ Wireless Blood Pressure Monitor Product System, measurement, blood-pressure, non-invasive on . FDA classified it as Class II and gives the reason as "Device could not meet the requirements for systolic pressure". As of , the recall status on record is Completed.

Recall record

Recall number
Z-2829-2018
Classification
Class II
Status
Completed
Initiated
Posted
Recalling firm
Withings SAS
Product
Nokia BPM+ Wireless Blood Pressure Monitor Product System, measurement, blood-pressure, non-invasive
Product code
DXN System, Measurement, Blood-Pressure, Non-Invasive
Reason for recall
Device could not meet the requirements for systolic pressure
FDA root cause
Component change control
Action
Beginning on June 11, 2018, All end-users who have installed a device will be notified of the recall both by a CRM email and a warning content showing in the companion mobile application. End-users who start using the device after the recall initiation date will be notified upon installation by email and app content as well. Retailers, distributors and partners will also be notified. Upon notification of the recall, the users will be presented with the alternative of either choosing to keep their device or send it back and get a refund. If they chose to get a refund, end-users will be asked to fill-out a form to receive a return waybill and get a refund in exchange of their product. Customers having purchased their device from a retailer will be eligible for a refund as well.
Quantity in commerce
Total 44,000 units (15,139 US/ 28,861 OUS)
Distribution
US Nationwide Distribution
Product codes and lots
7024260310

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2829-2018
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2829-2018Class IICompletedVoluntary: Firm initiated