Z-2734-2018Class II

Waterpik Sonic-Fusion Professional, Model: SF-02

Name: Z-2734-2018 Waterpik Sonic-Fusion Professional, Model: SF-02
Creator: Water Pik, Inc.
Published: 2018-07-02
License: https://open.fda.gov/license/

Water Pik, Inc. / initiated 2018-07-02 / Terminated

FDA source

Water Pik, Inc. began a recall of Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power... on 2018-07-02. FDA classified it as Class II and gives the reason as "Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns". As of 2026-09-10, the recall status on record is Terminated.

Recall record

Recall number: Z-2734-2018
Classification: Class II
Status: Terminated
Initiated: 2018-07-02
Posted: 2018-08-08
Terminated: 2022-05-24
Recalling firm: Water Pik, Inc.
Product: Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power handle. The device provides a pulsating stream of potable water and/or powered toothbrush action to remove plaque and food particles from between the teeth and below the gum line. The power handle can also function as a rechargeable battery powered mechanical toothbrush.
Product code: JET Pick, Massaging
Reason for recall: Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.
FDA root cause: Under Investigation by firm
Action: On 07/02/2018, the firm sent customers an Urgent Medical Device Recall notice. Customers were instructed to stop using affected devices, immediately unplug the units, and to return these devices using firm-provided prepaid return labels. For questions, consumers should call 1-800-674-7718 from 7:00 a.m. to 5:00 p.m. MDT, Monday through Friday. On 07/05/2018, Urgent Medical Device Recall notices were mailed to all customers via overnight mail. On 07/13/2018, the firm issued a press release, which also stated to call 1-800-674-7718 to receive a product return kit. Customers were encouraged to report adverse events to MedWatch via http://www.fda.gov/MedWatch/report.htm (online), http://www.fda.gov/MedWatch/getforms.htm (mail), 1-800-332-1088 (phone), or 1-800-FDA-0178 (fax).
Quantity in commerce: 3797
Distribution: U.S. Nationwide Distribution in the states of TX, KY, WA, NY, VA, CA, NC, IA, MA, OR, OH, GA, NV, CT, IL, SC, PA, MD, IN, WV, ND, MS, CO, AZ, WI, KS, FL, HI, OK, VT, MO, ID, RI, MN, MI, AR, LA, TN, DC, NJ, NH, NE, AL, UT, ME, NM, AK, DE, SD, MT, WY and country of Canada
Product codes and lots: Serial #: SF02 17 06 01 through SF02 18 06 28

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2734-2018
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2734-2018	Class II	Terminated	Voluntary: Firm initiated	2018-08-15	2018-08-08

Product code JET

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)