Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0079-2019Class II

VITROS 5600 Integrated System-For use in the in vitro quantitative, semi-quantitative, and qualitative...

Ortho-Clinical Diagnostics, Inc. / initiated 2018-08-15 / Terminated / root cause: software

Ortho-Clinical Diagnostics began a recall of VITROS 5600 Integrated System-For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a variety of analytes of clinical... on . FDA classified it as Class II and gives the reason as "Potential for the VITROS 5600 Integrated System to dispense an insufficient sample volume onto a MicroSlide without suppressing the potentially incorrect result". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0079-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Ortho-Clinical Diagnostics, Inc.
Product
VITROS 5600 Integrated System-For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a variety of analytes of clinical interest, Catalog Number: 6802413
Product code
JLW Radioimmunoassay, Thyroid-Stimulating Hormone
Reason for recall
Potential for the VITROS 5600 Integrated System to dispense an insufficient sample volume onto a MicroSlide without suppressing the potentially incorrect result.
Root cause tag
software
FDA root cause
Software design
Action
ORTHO PLUSSM is e-Communications, a service that provides subscribing customers with Ortho Clinical Diagnostics (Ortho) product notifications electronically on 15 August 2018, a customer letter (Ref. CL2018-174) was sent via FedEx overnight courier and/ or ORTHO PLUS e-Communications and/ or US Postal Service Priority Mail (for PO Boxes only) to all customers who received VITROS 5600 Integrated Systems to inform them of the potential for the VITROS 5600 Integrated System to dispense an insufficient sample volume onto a MicroSlide without suppressing the potentially incorrect result. Ortho also provided specific actions for customers to take when they observe unexpected MicroSlide assay results for a sample associated with TE1-504 and/or TE1-594 condition codes. Customers were also instructed to discuss any concerns related to this issue and previously reported results with the Laboratory Medical Director.
Quantity in commerce
U.S.= 1255 ex-U.S.= 1504
Distribution
Nationwide Foreign: France, Brazil, Chile, Great Britain, Phillippines, Spain
Product codes and lots
Serial Numbers : J56000024 through J56003300

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0079-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0079-2019Class IITerminatedVoluntary: Firm initiated
Z-0080-2019Class IITerminatedVoluntary: Firm initiated