Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0094-2019Class II

Widex BABY hearing aid (referred to as BABY440), powered by zinc-air batteries size 10

WS Audiology A/S / initiated 2018-08-31 / Terminated / root cause: manufacturing process

Widex A/S began a recall of Widex BABY hearing aid (referred to as BABY440), powered by zinc-air batteries size 10 Intended use: BABY440 is intended for, but not limited to, babies (0 to... on . FDA classified it as Class II and gives the reason as "The reason for this field action is due to the mounting of a non-tamper-resistant (ordinary) battery drawer on some BABY440 hearing aids. The correct battery drawer is tamper-resistant and require a special tool to open...". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-0094-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
WS Audiology A/S
Product
Widex BABY hearing aid (referred to as BABY440), powered by zinc-air batteries size 10 Intended use: BABY440 is intended for, but not limited to, babies (0 to 3 years of age) to be used as air conduction amplification devices in everyday listening environments.
Product code
ESD Hearing Aid, Air-Conduction, Prescription
Reason for recall
The reason for this field action is due to the mounting of a non-tamper-resistant (ordinary) battery drawer on some BABY440 hearing aids. The correct battery drawer is tamper-resistant and require a special tool to open it.
Root cause tag
manufacturing process
FDA root cause
Employee error
Action
The firm, Widex, sent an "Urgent Medical Device Correction Letter" dated 8/28/18 to its customers. The letter described the product, problem and actions to be taken. The customers were instructed to do the following: a) Investigate, whether your childs BABY440 hearing aid is mounted with the correct battery drawer. Please refer to the attachment How to determine if correct battery drawer is mounted. b) If affirmative, return the product to the hearing care professional, where you bought the hearing aid, to have the tamper-resistant battery drawer mounted. If you have any questions, contact Director, Global Regulatory Affairs at 0045 44 35 57 71 or email to: [email protected].
Quantity in commerce
2
Distribution
US Distribution to states of: GA and NY.
Product codes and lots
Serial numbers 024569 and 024550

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0094-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0094-2019Class IITerminatedVoluntary: Firm initiated