Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2434-2019Class II

Titan Gel Serum Protein Control: SPE Control Cat. No 5136 1 x 2.0 mL

Helena Laboratories, Corp. / initiated 2016-10-14 / Terminated / root cause: manufacturing process

Helena Laboratories, Inc. began a recall of Titan Gel Serum Protein Control: SPE Control Cat. No 5136 1 x 2.0 mL on . FDA classified it as Class II and gives the reason as "Due to customer-experienced complaints on narrow assay range compared to prior lots and the user being out of assay range". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-2434-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Helena Laboratories, Corp.
Product
Titan Gel Serum Protein Control: SPE Control Cat. No 5136 1 x 2.0 mL
Product code
JJY Multi-Analyte Controls, All Kinds (Assayed)
Reason for recall
Due to customer-experienced complaints on narrow assay range compared to prior lots and the user being out of assay range.
Root cause tag
manufacturing process
FDA root cause
Process control
Action
Between 10/14/2016 to 10/21/2016 a notification was emailed to the affected users informing them that Assay protocol had changed due to a Marketing decision to delete use of EDC, since it was a discontinued device (for over 10 years), creating a tighter assay range, but met QC specification. Due to customer-experienced complaints on narrow assay range compared to prior lots and the user being out of assay range, Technical Services began an MRA investigation. Investigation verified user complaint, and Lot was quarantined, and Rework action plans using EDC also were initiated for the device. This issue was found at a Users site, via use as system Quality Control material. The investigation focused on potential effects/risks, and cause. This issue was found at a Users site, via use as system Quality Control material. Customers reported a narrow assay range when compared to prior lots forcing some users out of the provided assay range. PUBLIC CONTACT: Title: Technical Services Manager Address: 1530 Lindbergh Drive, Beaumont, TX 77707 Telephone #: (409) 842-3714 x1177 Email: [email protected]
Quantity in commerce
65 kits
Distribution
Domestic: FL, IL, MN, MT, NY, OH, TN, TX, VA, and WI OUS: Australia, Canada, Jordan, and South Korea
Product codes and lots
Lot Codes: 1-16-5136 (Scheme: 1(st lot)-(of 20)16-(for C/N )5136)  LOT 1-16-5136 EXP 3-17  Model/Catalog Number: 5136  UDI: Primary DI - M52551360

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2434-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2434-2019Class IITerminatedVoluntary: Firm initiated