Medical Device
Manufacturing
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Z-0639-2019Class II

VITEK 2 Systems Software Version 9.01 Update Kit

bioMerieux, Inc. / initiated 2018-11-13 / Terminated / root cause: software

bioMerieux, Inc. began a recall of VITEK 2 Systems Software Version 9.01 Update Kit on . FDA classified it as Class II and gives the reason as "The VITEK 2 Systems Software Version 9.01 software may display incorrect organism identification information as well as the associated Antimicrobial Susceptibility Testing (AST) results when using the VITEK 2 FLEXPREP"...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0639-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
bioMerieux, Inc.
Product
VITEK 2 Systems Software Version 9.01 Update Kit.
Product code
LON System, Test, Automated, Antimicrobial Susceptibility, Short Incubation
Reason for recall
The VITEK 2 Systems Software Version 9.01 software may display incorrect organism identification information as well as the associated Antimicrobial Susceptibility Testing (AST) results when using the VITEK 2 FLEXPREP" feature.
Root cause tag
software
FDA root cause
Software design
Action
bioMerieux notified customers of the recall on about 11/13/2018 via "URGENT PRODUCT CORRECTION NOTICE." Instructions included taking the following actions: 1) Confirm the letter has been distributed to, and reviewed by, all appropriate personnel; 2) If appropriate in accordance with consignee's laboratory's Standard Operating Procedures, perform retrospective review of any patient results potentially impacted in relation to the described VITEK FLEXPREP anomaly; 3) Store this letter with the bioMrieux, Inc. VITEK 2 instrument documentation; 4) Complete and return the Acknowledgement Form in Attachment A to confirm receipt of the notice and return it to your local bioMrieux, Inc. representative. Regardless of each consignee's current use of the VITEK FLEXPREP" feature, your local Field Service Engineer has implemented the software solution on your VITEK 2 System. If you require additional assistance or have any questions, please contact your local bioMrieux, Inc. Clinical Customer Service representative at (800) 682-2666. For non-urgent inquiries, please contact the Technical Support Center by email at [email protected]. The anticipated turnaround time for email inquiries is 24-48 hours during normal business hours (7AM 7PM EST), and up to 72 hours dependent upon weekends and company observed holidays.
Quantity in commerce
five (5) VITEK¿ 2 Systems Software version 9.01
Distribution
Nationwide distribution to CO, IL, MO, TX.
Product codes and lots
Product Description: KIT UPDT VTK2 9.01 EN,   UDI: 03573026561260

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0639-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0639-2019Class IITerminatedVoluntary: Firm initiated