Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices
Medtronic Inc. began a recall of Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices on . FDA classified it as Class II and gives the reason as "The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1282-2019
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Medtronic, Inc.
- Product
- Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.
- Product code
- MDS Sensor, Glucose, Invasive
- Reason for recall
- The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with hypoglycemic or hyperglycemic events.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- A Field Corrective Action was initiated outside of the U.S. by the recalling firm's global regions on 7/4/2018.
- Quantity in commerce
- Approximately 9,328 registered users
- Distribution
- Distribution was only made OUS. Countries involved are: Austria, United Arab Emirate, Australia, Belgium, Switzerland, Chile, Colombia, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Israel, Iceland, Italy, Republic of Korea, Luxembourg, Netherlands, Norway, Poland, Qatar, Romania, Russian Federation, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Turkey, and South Africa.
- Product codes and lots
- UDI - (01)00643169693142(10)
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1282-2019 | Class II | Terminated | Voluntary: Firm initiated |
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