Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1101-2019Class II

cone-beam CT system

KaVo Dental Technologies, LLC / initiated 2018-12-31 / Open, Classified / root cause: design

KaVo Dental Technologies LLC began a recall of cone-beam CT system on . FDA classified it as Class II and gives the reason as "ORTHOPANTOMOGRAPH OP 3D device has a defect in the device firmware versions 2.1.0 and 2.1.1". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number
Z-1101-2019
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
KaVo Dental Technologies, LLC
Product
cone-beam CT system
Product code
OAS X-Ray, Tomography, Computed, Dental
Reason for recall
ORTHOPANTOMOGRAPH OP 3D device has a defect in the device firmware versions 2.1.0 and 2.1.1
Root cause tag
design
FDA root cause
Device Design
Action
Palodex Group Oy sent a Notification letter to affected customers on or about December 31, 2018. The letter identified the affected product, problem and actions to be taken. The firm corrective action is to update the firmware of ORTHOPANTOMOGRAPH OP 3D of the defective units. Acknowledgement to the field correction letter is requested within 30 days from receiving the letter.
Quantity in commerce
230
Distribution
US distribution in NC
Product codes and lots
versions 2.1.0 and 2.1.1

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1101-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1101-2019Class IIOngoingFDA Mandated