Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1293-2019Class II

VITROS ECi Immunodiagnostic System Refurbished

Ortho-Clinical Diagnostics, Inc. / initiated 2019-02-20 / Terminated / root cause: software

Ortho-Clinical Diagnostics began a recall of VITROS ECi Immunodiagnostic System Refurbished Product Code: 6801059 For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a... on . FDA classified it as Class II and gives the reason as "Luminometer Malfunction May Cause Inability to Process MicroWell Assays on VITROS Systems". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1293-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Ortho-Clinical Diagnostics, Inc.
Product
VITROS ECi Immunodiagnostic System Refurbished Product Code: 6801059 For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a variety of analytes of clinical interest, using VITROS Immunodiagnostic Products Reagents
Product code
KHO Fluorometer, For Clinical Use
Reason for recall
Luminometer Malfunction May Cause Inability to Process MicroWell Assays on VITROS Systems
Root cause tag
software
FDA root cause
Software design
Action
Ortho Clinical Diagnostics (Ortho) issued an "URGENT PRODUCT CORRECTION NOTIFICATION" , a customer letter (Ref. CL2019-052) dated 21 February 2019 via FedEx overnight courier and/or US Postal Service Priority Mail (for PO Boxes only) to customers who were shipped affected VITROS Systems/or whose VITROS System has a luminometer parts replacement. The customers were notified of the issue and instructed to notify Ortho upon experiencing the issue described: -Avoid performing a shutdown/restart on your systems unless directed by an Ortho representative or prompted by condition code help text. -If you shutdown/restart and encounter any of the above Luminometer condition codes and are unable to process MicroWell assays, immediately contact the Ortho Care" Technical Solutions Center for service to your system. -Complete the enclosed Confirmation of Receipt form no later than March 1, 2019 by Fax: 1.888.557.3759 or 1.585.453.4110 or e-Mail Address: [email protected]. -Please forward this notification if the product was distributed outside of your facility. Foreign affiliates were informed by email on 21 February 2019 of the issue and instructed to notify affected consignees of the issue and appropriate actions to take. Questions contact Ortho Care" Technical Solutions Center at 1-800-421-3311.
Quantity in commerce
25 units
Distribution
Worldwide Distribution: US (Nationwide) and countries of: Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, France, Germany, India, Italy, Japan, Mexico, Norway, Poland, Portugal, Russia, Singapore, Spain, Sweden,The Netherlands, and United Kingdom.
Product codes and lots
Serial Numbers: Systems that had the Luminometer component replaced during a service-repair. UDI: 10758750001040

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1293-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1287-2019Class IITerminatedVoluntary: Firm initiated
Z-1288-2019Class IITerminatedVoluntary: Firm initiated
Z-1289-2019Class IITerminatedVoluntary: Firm initiated
Z-1290-2019Class IITerminatedVoluntary: Firm initiated
Z-1291-2019Class IITerminatedVoluntary: Firm initiated
Z-1292-2019Class IITerminatedVoluntary: Firm initiated
Z-1293-2019Class IITerminatedVoluntary: Firm initiated