Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1982-2019Class II

Kaluza C Flow Cytometry Software, RX Only in the U.S.A., Beckman Coulter, Inc. for the following software...

Siemens Healthcare Diagnostics Inc. / initiated 2018-09-17 / Terminated / root cause: software

Beckman Coulter Inc. began a recall of Kaluza C Flow Cytometry Software, RX Only in the U.S.A., Beckman Coulter, Inc. for the following software devices: (A) Kaluza C Perpetual License (B) Kaluza C... on . FDA classified it as Class II and gives the reason as "Compatibility issue between the software and Microsoft updates to Windows 7, 8, and 10. The compatibility issue causes the software to be unusable which could result in a delay of reporting results". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1982-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Recalling firm
Siemens Healthcare Diagnostics Inc.
Product
Kaluza C Flow Cytometry Software, RX Only in the U.S.A., Beckman Coulter, Inc. for the following software devices: (A) Kaluza C Perpetual License (B) Kaluza C Single Use 1 Year License (C) Kaluza C 5 User Network (D) Kaluza C 10 User Network (E) Kaluza C Perpetual Educational License (F) Kaluza C Single User 1 Year educational License (G) Kaluza C 10 User Network Educational License (H) Kaluza C 5 User Network Educational License (I) Kaluza C Flow Cytometry Software
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
Compatibility issue between the software and Microsoft updates to Windows 7, 8, and 10. The compatibility issue causes the software to be unusable which could result in a delay of reporting results.
Root cause tag
software
FDA root cause
Software Manufacturing/Software Deployment
Action
An "Urgent Medical Device Recall" letter was sent on September 18, 2018 via email to all affected customers. Beckman Coulter ask that if you are using a LIS, please review all previous LIS transmissions which included keywords for accuracy by comparing keywords displayed in Kaluza C Information Plots to those in the LIS system. Please report any erroneous transmissions to Beckman Coulter. The recall letter also ask their customers to visit the Beckman Coulter website to download version Kaluza C 1.1 and install on all affected systems. Installation of Kaluza C version 1.1 will prevent software crashes and result in proper keyword value being transmitted for all samples 1. Navigate to http://www.kaluzasoftware.com and click the "Download" icon. 2. Click "Download Kaluza C1.1" and fill in the requested information. 3. Click the link in the registration email to download Kaluza C version 1.1. 4. Install Kaluza C version 1.1 on systems used for analysis. If you have questions regarding the notification, please contact 1-800-369-0333.
Quantity in commerce
41 units
Distribution
US: CA and NY OUS: United Kingdom, Switzerland and Germany
Product codes and lots
A. C10574/UDI: 15099590705084 B. C10575/UDI: 15099590705091 C. C10576/UDI: 15099590705114 D. C10577/UDI: 15099590705107 E. C10578/UDI: 15099590705121 F. C10579/UDI: 15099590705138 G. C10580/UDI: 15099590705145 H. C10581/UDI: 15099590705152 I. C21166/UDI: 15099590705169

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1982-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1982-2019Class IITerminatedVoluntary: Firm initiated