Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2035-2019Class II

Spacelabs Healthcare Smart Disclosure System, Model 92810, a component of the Intesys Clinical Suite (ICS) G2

GE Healthcare / initiated 2019-01-28 / Terminated / root cause: software

Spacelabs Healthcare, Inc. began a recall of Spacelabs Healthcare Smart Disclosure System, Model 92810, a component of the Intesys Clinical Suite (ICS) G2 on . FDA classified it as Class II and gives the reason as "Several reports were received that patient records were printed with the correct patient demographics but containing another patient's waveforms". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2035-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
GE Healthcare
Product
Spacelabs Healthcare Smart Disclosure System, Model 92810, a component of the Intesys Clinical Suite (ICS) G2.
Product code
DQK Computer, Diagnostic, Programmable
Reason for recall
Several reports were received that patient records were printed with the correct patient demographics but containing another patient's waveforms.
Root cause tag
software
FDA root cause
Software design
Action
The recalling firm began issuing customer letters on 1/28/2019 via priority service, return receipt requested, to all U.S. customers. The letter was translated, as necessary, and emailed on 2/4/2019 to the international subsidiaries and distributors. The firm identified 6 new customers (5 U.S. and 1 international) and the letter for the 5 new U.S. customers was issued 5/30/2019 via priority service, return receipt requested. The letter for the 1 new international customer was emailed on 5/28/2019.
Quantity in commerce
295 customer sites have the affected software versions
Distribution
Distribution was nationwide. There was also government and military distribution. Foreign distribution was made to Argentina, Bahrain, Bolivia, Brazil, Canada, Cayman Islands, Chile, China, Costa Rica, Czech Republic, France, Hong Kong, India, Indonesia, Italy, Kuwait, Malaysia, Mexico, Netherlands, Pakistan, Palestine, Panama, Philippines, Poland, Qatar, Romania, Saudi Arabia, Spain, Switzerland, Taiwan, Trinidad and Tobago, Tunisia, Turkey, UAE, United Kingdom, and Viet Nam.
Product codes and lots
All affected Smart Disclosure installations with software versions 5.00, 5.01, 5.02, or 5.03, UDI 10841522123580.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2035-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2035-2019Class IITerminatedVoluntary: Firm initiated