Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2441-2019Class II

Fujifilm FDR Go Plus mobile X-ray system

FUJIFILM Healthcare Americas Corporation / initiated 2019-07-19 / Terminated / root cause: software

Fujifilm Medical Systems U.S.A., Inc. began a recall of Fujifilm FDR Go Plus mobile X-ray system on . FDA classified it as Class II and gives the reason as "The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2441-2019
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
FUJIFILM Healthcare Americas Corporation
Product
Fujifilm FDR Go Plus mobile X-ray system
Product code
IZL System, X-Ray, Mobile
Reason for recall
The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)
Root cause tag
software
FDA root cause
Software design
Action
Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:[email protected]
Quantity in commerce
174 units
Distribution
Nationwide
Product codes and lots
All serial numbers

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2441-2019
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2441-2019Class IITerminatedVoluntary: Firm initiated