Z-2441-2019Class II
Fujifilm FDR Go Plus mobile X-ray system
FUJIFILM Healthcare Americas Corporation / initiated 2019-07-19 / Terminated / root cause: software
Fujifilm Medical Systems U.S.A., Inc. began a recall of Fujifilm FDR Go Plus mobile X-ray system on . FDA classified it as Class II and gives the reason as "The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-2441-2019
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- FUJIFILM Healthcare Americas Corporation
- Product
- Fujifilm FDR Go Plus mobile X-ray system
- Product code
- IZL System, X-Ray, Mobile
- Reason for recall
- The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:[email protected]
- Quantity in commerce
- 174 units
- Distribution
- Nationwide
- Product codes and lots
- All serial numbers
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2441-2019 | Class II | Terminated | Voluntary: Firm initiated |
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