Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0581-2020Class II

Atellica CH 930 Analyzer

Siemens Healthcare Diagnostics Inc. / initiated 2019-09-23 / Terminated / root cause: software

Siemens Healthcare Diagnostics, Inc. began a recall of Atellica CH 930 Analyzer on . FDA classified it as Class II and gives the reason as "Potential for calibration error resulting in QC failures after the calibration run with QC and patient results being 5 times higher". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0581-2020
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Healthcare Diagnostics Inc.
Product
Atellica CH 930 Analyzer
Product code
JJE Analyzer, Chemistry (Photometric, Discrete), For Clinical Use
Reason for recall
Potential for calibration error resulting in QC failures after the calibration run with QC and patient results being 5 times higher.
Root cause tag
software
FDA root cause
Software design
Action
Siemens issued an Urgent medical Device Correction, (UMDC ASW19-06.A.US) and Urgent Field Safety Notification (UFSN ASW19-06.A.OUS) to all affected Customers via Certified Mail (domestic) and e-mail (international) beginning on 2019-09-23. It included the following instructions to the user: Actions to be Taken by the Customer 1. Do not order Reagent Pack Calibration (C0 Adjust) while the Reagent Lot calibration is in progress. 2. Always run QC after calibration before running patient samples. If QC is ordered with calibration and it recovers out of range high, the calibration status will be 'Awaiting Acceptance'. Reject and re-order the calibration. - Please review this letter with your Medical Director. - Complete and return the Field Correction Effectiveness Check Form attached to this letter within 30 days. - If you have received any complaints of illness or adverse events associated with the product listed immediately contact your local Siemens Healthineers Customer Care Center or your local Siemens Healthineers technical support representative. Please retain this letter with your laboratory records and forward this letter to those who may have received this product.
Quantity in commerce
1432
Distribution
Distributed to accounts located in AL AZ AR CA CO FL GA IL IN IA KS KY LA MA MI MN MS NE NV NH NJ NM NY NC OH OR PA SC TN TX UT WA WV DC PR. Foreign distribution to AR AU AT BS BD BE BR BG CA CL CO CW CZ DK EG FI FR DE GR HU IN IR IE IL IT JP KW LV MY MX NL NG NO CN PK PH PL PT QA KR RO RU SA SG SK ZA ES SE CH TW TH TR AE GB UY VN.
Product codes and lots
SMN 11067000, Software V1.20.0 and Lower, UDI 00630414002163

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0581-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0581-2020Class IITerminatedVoluntary: Firm initiated