Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0834-2020Class II

Henry Schein CardioChek Starter Kit, Reference Number 4060 HS, 570-1036

Polymer Technology Systems / initiated 2019-12-02 / Terminated / root cause: design

Polymer Technology Systems, Inc. began a recall of Henry Schein CardioChek Starter Kit, Reference Number 4060 HS, 570-1036 on . FDA classified it as Class II and gives the reason as "One brand of batteries have a small dimensional difference in the negative button terminal, which, when the batteries are inserted incorrectly, can create the possibility for the battery terminals to make reverse...". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-0834-2020
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Polymer Technology Systems
Product
Henry Schein CardioChek Starter Kit, Reference Number 4060 HS, 570-1036
Product code
NBW System, Test, Blood Glucose, Over The Counter
Reason for recall
One brand of batteries have a small dimensional difference in the negative button terminal, which, when the batteries are inserted incorrectly, can create the possibility for the battery terminals to make reverse contact. This reverse contact can cause a potential for overheating.
Root cause tag
design
FDA root cause
Device Design
Action
Urgent Medical Device Correction notification letters dated 11/15/19 were sent to customers. Actions to be taken by the Customer/Distributor/User: 1. Immediately check your inventories and apply the sticker/labels as directed. If you are an end user: Please adhere one label to the outside of the battery door compartment of your analyzer and apply the other label to the analyzer user guide. If you are a distributor: Please remove the tape liner on the back of the large sticker leaving both small labels intact for the end user to apply. Apply the large sticker to the top panel of the analyzer box, and press firmly. 2. If you have further distributed this product, immediately identify the users and notify them at once of this product correction. Forward this notice, stickers, and response form to all customers/users who did, or who may have, received, this product. 3. Once you have taken the appropriate action, please fill out the attached response form and return it to PTS Diagnostics via the information below. It is important that you complete and return the response form, even if you do not have affected product on hand. 4. Please contact PTS for additional stickers and a PDF version of this letter and response form, if needed. Thank you for your prompt action, and we apologize for any inconvenience this issue may have caused you and your facility. If you have any questions, please contact Customer Service, Monday through Friday, 8:00 AM to 5:00 PM, Eastern Time at +1 319-870-5610 or 877-870-5610 (U.S. toll-free), or via email at [email protected].
Quantity in commerce
44,448
Distribution
The products were distributed US Nationwide. The products were distributed to the following foreign countries: Australia, Austria, Belgium, Bermuda, Canada, China, Chile, Costa Rica, Cayman Islands, Czech Republic, England, Finland, France, Germany, Greece, Hong Kong, India, Iraq, Italy, Jordan, Lebanon, Lithuania, Mexico, Morocco, Panama, Philippines, Poland, Qatar, Romania, Saudi Arabia, South Africa, South Korea, Spain, Sweden, Switzerland, Trinidad, UAE.
Product codes and lots
All Serial Numbers shipped during the 11/1/2016 to 10/25/2019 timeframe. UDI: 00304040040539

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0834-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0832-2020Class IITerminatedVoluntary: Firm initiated
Z-0833-2020Class IITerminatedVoluntary: Firm initiated
Z-0834-2020Class IITerminatedVoluntary: Firm initiated
Z-0835-2020Class IITerminatedVoluntary: Firm initiated