Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0928-2020Class II

BIOMERIEUX VIDAS 3, Compact immunoanalyzer with full traceability and automation

bioMerieux, Inc. / initiated 2019-10-22 / Terminated / root cause: software

Biomerieux Inc began a recall of BIOMERIEUX VIDAS 3, Compact immunoanalyzer with full traceability and automation on . FDA classified it as Class II and gives the reason as "Following Customers complaints, investigations have been initiated on potentially false results obtained on VIDAS 3 with an expired calibration. Indeed, the calibrations of assays were valid in the calibration menu...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0928-2020
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
bioMerieux, Inc.
Product
BIOMERIEUX VIDAS 3, Compact immunoanalyzer with full traceability and automation
Product code
JJE Analyzer, Chemistry (Photometric, Discrete), For Clinical Use
Reason for recall
Following Customers complaints, investigations have been initiated on potentially false results obtained on VIDAS 3 with an expired calibration. Indeed, the calibrations of assays were valid in the calibration menu whereas in fact the calibrations were expired and no alarm displayed to warn the users about the expiration date of the calibrations. Software computes results of analysis for assays with expired calibrations. The anomaly is due to an incorrect update of the calibration status by the software.
Root cause tag
software
FDA root cause
Software design
Action
The firm initiated their field action by an email to their subsidiaries on 10/22/2019. The subsidiaries then notified their customers by 2-day express via Fed Ex. In the US customer letter, customers are instructed to check their software version. If the VIDAS 3 software version is between 1.2.0 and 1.3.1, customers are instructed to check the archiving mode. If the archiving mode is Automatic When Results are Reported then customers are instructed how to configure the workaround, and to contact bioMerieux if the customer has the incorrect software configuration. bioMerieux then instructs impacted customers to review and interpret results in the context of the overall clinical procedure. Once this is completed to complete the acknowledgment form in Attachment A and return it the local bioMerieux representative and confirm receipt of this notice.
Quantity in commerce
738 units
Distribution
US
Product codes and lots
software versions 1.2 and higher

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0928-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0928-2020Class IITerminatedVoluntary: Firm initiated