Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1436-2020Class II

Atellica IM Humidity Pack (Qty 1), SMN 11313496, UDI 00630414243726, Software Version V1.21.0 and lower -

Siemens Healthcare Diagnostics Inc. / initiated 2020-01-06 / Terminated / root cause: software

Siemens Healthcare Diagnostics, Inc. began a recall of Atellica IM Humidity Pack (Qty 1), SMN 11313496, UDI 00630414243726, Software Version V1.21.0 and lower - Product Usage: Product Usage: The system is intended... on . FDA classified it as Class II and gives the reason as "A software error is causing the analyzer to incorrectly eject affected Humidity Packs as expired". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1436-2020
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Healthcare Diagnostics Inc.
Product
Atellica IM Humidity Pack (Qty 1), SMN 11313496, UDI 00630414243726, Software Version V1.21.0 and lower - Product Usage: Product Usage: The system is intended for the qualitative and quantitative analysis of various body fluids, using photometric, turbidimetric, chemiluminescent, and integrated ion selective electrode technology for clinical use. Humidity packs maintain reagent compartment humidity between 70100%. The operator loads 7 empty humidity packs initially.
Product code
N/A
Reason for recall
A software error is causing the analyzer to incorrectly eject affected Humidity Packs as expired.
Root cause tag
software
FDA root cause
Software in the Use Environment
Action
On January 7, 2020, the firm issued an Urgent Medical Device Correction letter to all affected US customers. Customers were informed that the analyzer may erroneously identify that humidity packs Lot 0100 have expired and eject them. The firm is investigating the root cause and customers will be notified when additional information is available. The behavior will be corrected in a new version of software that will be available shortly. It is important to note that Humidity Packs do have an onboard stability (OBS) of 180 days that is monitored by the system software. Once loaded onto an analyzer, the OBS of each pack is monitored. The firm is not recommending a review of previously generated results, since the accuracy of results is not affected by this issue. Customers were given workaround instructions so that they may manually enter the humidity packs.
Distribution
Domestic distribution nationwide. Foreign distribution worldwide.
Product codes and lots
Lot 0010

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1436-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1435-2020Class IITerminatedVoluntary: Firm initiated
Z-1436-2020Class IITerminatedVoluntary: Firm initiated