Z-1492-2020Class II
UroDiagnost Eleva, system code 708033
Philips North America LLC / initiated 2019-12-30 / Terminated / root cause: design
Philips North America, LLC began a recall of UroDiagnost Eleva, system code 708033 on . FDA classified it as Class II and gives the reason as "A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible". As of , the recall status on record is Terminated, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-1492-2020
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Philips North America LLC
- Product
- UroDiagnost Eleva, system code 708033
- Product code
- IXR Table, Radiographic, Tilting
- Reason for recall
- A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.
- Root cause tag
- design
- FDA root cause
- Component design/selection
- Action
- On December 30, 2019, the firm notified customers via Medical Device Correction letter. Customers were informed of the product issue and advised to do the following: If the capacitor of the Velara X-Ray fails as described (capacitor failure after large number of surges in a short period of time), please switch off the system, take it out of service immediately, and contact your local Philips representative. The firm will be resolving the issue by replacing a Printed Circuit Board (PCB) in the convertor, which prevents the capacitor from failing. PCB replacements started in January 2020. Customers will be contacted by their local Philips representatives to schedule a date for the PCB replacement. Customers with further questions should contact the Technical Support Line: 1-800-722-9377.
- Quantity in commerce
- 4
- Distribution
- Nationwide domestic distribution. Foreign distribution worldwide.
- Product codes and lots
- Serial numbers 64 48 2 60
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1486-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1487-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1488-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1489-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1490-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1491-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1492-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1493-2020 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1494-2020 | Class II | Terminated | Voluntary: Firm initiated |
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