Z-2293-2020Class II
RadiForce GX560 monochrome LCD monitor, models 0FTD2347 and 0FTD2379 -
Eizo Corporation / initiated 2019-07-30 / Open, Classified / root cause: design
Eizo Corporation began a recall of RadiForce GX560 monochrome LCD monitor, models 0FTD2347 and 0FTD2379 - Product Usage: is indicated for use in displaying radiological images (including... on . FDA classified it as Class II and gives the reason as "Under certain conditions, a marble pattern infrequently appears on the monitor". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-2293-2020
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Eizo Corporation
- Product
- RadiForce GX560 monochrome LCD monitor, models 0FTD2347 and 0FTD2379 - Product Usage: is indicated for use in displaying radiological images (including full-field digital mammography and digital breast tomosynthesis) for review, analysis, and diagnosis by trained medical practitioners.
- Product code
- PGY Display, Diagnostic Radiology
- Reason for recall
- Under certain conditions, a marble pattern infrequently appears on the monitor.
- Root cause tag
- design
- FDA root cause
- Device Design
- Action
- EIZO Japan announced the recall on their website on 7/30/2019. EIZO U.S. began contacting their consignees via email and phone (one as early as 8/7/2019, some on 10/18/2019, but the majority on 11/26/2019) and began updating consignee monitors with the firmware. The notification requested the consignee contact EIZO U.S. for assistance with the firmware update.
- Quantity in commerce
- 96 monitors dist. to the U.S.
- Distribution
- Worldwide distribution - US Nationwide distribution including in the states of Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Massachusetts, Michigan, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, Washington, and Wisconsin. Distribution was also made to Puerto Rico. There was no government/military consignees. The countries of Canada, Australia, Austria, Belgium, Brazil, China, Czech Republic, Egypt, France, Germany Greece, Hong Kong, India, Israel, Italy, Japan, Korea, Lebanon, Netherlands, Pakistan, Poland, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom.
- Product codes and lots
- RadiForce GX560 - 1.0003 or earlier
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2293-2020 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-2294-2020 | Class II | Ongoing | Voluntary: Firm initiated |
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