Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2294-2020Class II

RadiForce RX360, model 0FTD2346 -

Eizo Corporation / initiated 2019-07-30 / Open, Classified / root cause: design

Eizo Corporation began a recall of RadiForce RX360, model 0FTD2346 - Product Usage: is a color LCD monitor indicated for use in displaying radiological images for review, analysis, and diagnosis... on . FDA classified it as Class II and gives the reason as "Under certain conditions, a marble pattern infrequently appears on the monitor". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number
Z-2294-2020
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Eizo Corporation
Product
RadiForce RX360, model 0FTD2346 - Product Usage: is a color LCD monitor indicated for use in displaying radiological images for review, analysis, and diagnosis by trained medical practitioners. The display is not intended for mammography.
Product code
PGY Display, Diagnostic Radiology
Reason for recall
Under certain conditions, a marble pattern infrequently appears on the monitor.
Root cause tag
design
FDA root cause
Device Design
Action
EIZO Japan announced the recall on their website on 7/30/2019. EIZO U.S. began contacting their consignees via email and phone (one as early as 8/7/2019, some on 10/18/2019, but the majority on 11/26/2019) and began updating consignee monitors with the firmware. The notification requested the consignee contact EIZO U.S. for assistance with the firmware update.
Quantity in commerce
1,466 monitors dist. to the U.S.
Distribution
Worldwide distribution - US Nationwide distribution including in the states of Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Massachusetts, Michigan, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, Washington, and Wisconsin. Distribution was also made to Puerto Rico. There was no government/military consignees. The countries of Canada, Australia, Austria, Belgium, Brazil, China, Czech Republic, Egypt, France, Germany Greece, Hong Kong, India, Israel, Italy, Japan, Korea, Lebanon, Netherlands, Pakistan, Poland, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom.
Product codes and lots
RadiForce RX360, 1.0001 or earlier, UDI 04995047053279, 04995047053293.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2294-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2293-2020Class IIOngoingVoluntary: Firm initiated
Z-2294-2020Class IIOngoingVoluntary: Firm initiated