Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2207-2020Class II

NobelActive Internal NP 3.5x15mm Endosseus dental implant, REF: 34128, Rx Only, Sterile R, CE, UDI...

Nobel Biocare USA LLC / initiated 2019-07-19 / Terminated / root cause: labeling and UDI

Nobel Biocare Usa Llc began a recall of NobelActive Internal NP 3.5x15mm Endosseus dental implant, REF: 34128, Rx Only, Sterile R, CE, UDI: (01)07332747010619 on . FDA classified it as Class II and gives the reason as "The top label for dental implant may incorrectly indicate the implant length. Specifically, the label may contain 11.5mm for the length, which is shorter than the actual length of the implant (15mm). An incorrect sized...". As of , the recall status on record is Terminated, and MDM tags the root cause as labeling and UDI.

Recall record

Recall number
Z-2207-2020
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Nobel Biocare USA LLC
Product
NobelActive Internal NP 3.5x15mm Endosseus dental implant, REF: 34128, Rx Only, Sterile R, CE, UDI: (01)07332747010619
Product code
NHA Abutment, Implant, Dental, Endosseous
Reason for recall
The top label for dental implant may incorrectly indicate the implant length. Specifically, the label may contain 11.5mm for the length, which is shorter than the actual length of the implant (15mm). An incorrect sized implant may cause patient discomfort, permanent nerve damage and may require an additional surgery.
Root cause tag
labeling and UDI
FDA root cause
Labeling mix-ups
Action
Customers who received product/affected lot were to be contacted via Urgent Medical Device Recall Letter dated July 18, 2019 via USPS on July 19, 2019. In addition to informing customers about the recall, the recall notification asked customer to take the following actions: 1. Identify affected devices in your stock by confirming the information on the side label: NobelActive Internal NP 3.5x15mm, article 34128, lot 13080792. 2. Confirm the information on the top label as shown in figure 1 above. 3. Complete attached Customer Acknowledgment Form and return it to Nobel Biocare, via email to [email protected] or fax 714-282-5073, within 5 days of receipt of this letter. 4. Return incorrectly labeled products (top label 3.5x11.5) to: Nobel Biocare Attn: Returns PFA1917 22715 Savi Ranch Pkwy Yorba Linda, CA 92887 . 5. Correctly labeled products (top label 3.5x15) do not need to be returned. 6. If you require any further information or support, please contact your customer support representative at 1-800-322- 5001 x.1527.
Quantity in commerce
221 implants
Distribution
US: AL, AR, AZ, CA, CO, CT, FL, HI, ID, IL, IN, KY, MA, MS, MI, MO, NC, NH, NV, NY, OK, PA, SC, SD, TX, UT, WA, WI OUS: None
Product codes and lots
Lot number: 13080792

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2207-2020
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2207-2020Class IITerminatedVoluntary: Firm initiated