Z-2991-2020Class II

NM/CT 850 Model Number: H3907AD

Name: Z-2991-2020 NM/CT 850 Model Number: H3907AD
Creator: GE Healthcare, LLC
Published: 2020-08-14
License: https://open.fda.gov/license/

GE Healthcare / initiated 2020-08-14 / Terminated

FDA source

GE Healthcare, LLC began a recall of NM/CT 850 Model Number: H3907AD on 2020-08-14. FDA classified it as Class II and gives the reason as "Rotor bearing screws were found loose on detector". As of 2026-09-10, the recall status on record is Terminated.

Recall record

Recall number: Z-2991-2020
Classification: Class II
Status: Terminated
Initiated: 2020-08-14
Posted: 2020-09-21
Terminated: 2021-05-06
Recalling firm: GE Healthcare
Product: NM/CT 850 Model Number: H3907AD
Product code: KPS System, Tomography, Computed, Emission
Reason for recall: Rotor bearing screws were found loose on detector.
FDA root cause: Use error
Action: GE Healthcare issued an Urgent Medical device correction notification on August 14, 2020. It states the following: 1. GE Healthcare will inspect and, if required, correct all affected products at no cost to you. 2. A GE Healthcare representative will contact you to arrange for the correction 3. Please complete the acknowledgement form and return it to GE Healthcare promptly upon receipt and no later than 30 days from receipt to [email protected] If you have any questions or concerns regarding this notification, please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.
Quantity in commerce: 25 units
Distribution: USA : AR CT FL GA IL KS KY LA MA MD MI MN MO NE NJ NV NY OH OK RI SC TN TX VA VT WA WI OUS: ARGENTINA AUSTRIA BELGIUM BRAZIL Canada CHINA FRANCE GERMANY GREECE INDIA ISRAEL ITALY JAPAN Korea (Republic of) NETHERLANDS NORWAY PANAMA POLAND PORTUGAL Russia SPAIN SWEDEN SWITZERLAND TAIWAN THAILAND TURKEY UNITED KINGDOM VIETNAM
Product codes and lots: Serial # 85EX67001 System ID: 203789NM850 Serial # 85EX67023 System ID: 813443D850 Serial # 850X61005 System ID: 847618NM850 Serial # 85EX67019 System ID: 773296NM850 Serial # 85EX67021 System ID: 217554NMCT Serial # 85EX67008 System ID: 779696NM850 Serial # 85EY67015 System ID: 504988NM850 Serial # 85EX67017 System ID: 318212NM Serial # 85EX67012 System ID: 781729NM Serial # 85EX67006 System ID: 573814NM2 Serial # 850X61001 System ID: Not Available Serial # 85EX67002 System ID: 419289D850 Serial # 85EX67009 System ID: 513732NM Serial # 85EX67016 System ID: 972969NM Serial # 85EX67004 System ID: 571472NM850 Serial # 85EX67010 System ID: 804289NM850A Serial # 85EX67011 System ID: 804281NM850A Serial # 85EX67005 System ID: 715717NMCT Serial # 85EX67018 System ID: 414219NMCT Serial # 85EX67013 System ID: 920456NM Serial # 850X61004 System ID: 030601NU06 Serial # 85EX67007 System ID: A5116074 Serial # 850X61002 System ID: NS0001 Serial # 85EX67003 System ID: PL1692NM05 Serial # 85EX67014 System ID: PPR59076

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2991-2020
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2991-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2992-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2993-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2994-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2995-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2996-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2997-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21
Z-2998-2020	Class II	Terminated	Voluntary: Firm initiated	2020-09-30	2020-09-21

Product code KPS

K173816Class IINm/ct 850, Nm/ct 860GE Healthcare / cleared 2018-04-17

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-10-07, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)