Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0545-2021Class II

Philips IntelliVue MP2 Patient Monitors (865040) -

Philips North America LLC / initiated 2020-11-18 / Terminated / root cause: manufacturing process

Philips North America Llc began a recall of Philips IntelliVue MP2 Patient Monitors (865040) - Product Usage: intended for monitoring and recording of, and to generate alarms for, multiple physiological... on . FDA classified it as Class II and gives the reason as "Speakers on IntelliVue X2 and IntelliVue MP2 may fail, identified by the display of a Speaker Malfunct. INOP or by the absence of audible sound, may result in delayed treatment of the patient". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-0545-2021
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Philips IntelliVue MP2 Patient Monitors (865040) - Product Usage: intended for monitoring and recording of, and to generate alarms for, multiple physiological parameters of adults, pediatrics, and neonates in a hospital environment and during patient transport inside and outside of the hospital environment.
Product code
DSI Detector And Alarm, Arrhythmia
Reason for recall
Speakers on IntelliVue X2 and IntelliVue MP2 may fail, identified by the display of a Speaker Malfunct. INOP or by the absence of audible sound, may result in delayed treatment of the patient.
Root cause tag
manufacturing process
FDA root cause
Process control
Action
Philips North America issued Customer notifications on 11/18/2020 to US customers, via priority mail. Philips Market Organizations are responsible for distributing the letters outside of the U.S. Letter states reason for recall, health risk and action to take: Philips is asking users to follow the Action to be Taken by Customer/User section of the FSN: Affected products may continue to be used while awaiting replacement of the speaker, provided that the user routinely checks for the display of the Speaker Malfunct. INOP at power-up. If you experience this INOP or there is no sound from your X2 / MP2 speaker while it is not connected to another audible alarm annunciation system, remove the device from use and contact your local Philips service representative Philips representative or Philips Customer Support at 1-800-722-9377 Please complete the attached Reply Card and return it to Philips as soon as possible. Philips will replace affected speaker assemblies free of charge. A Philips Healthcare representative will contact you to arrange for the replacement of the speaker assembly in the listed affected devices.
Quantity in commerce
2 units OUS
Distribution
Worldwide distribution - US Nationwide distribution in the state of SD and the countries of China, England, Germany, Hong Kong, Portugal.
Product codes and lots
Serial Numbers: DE73602213 DE73602577  UDI:  (01)00884838000278(21)DE73602213 (01)00884838000278(21)DE73602577

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0545-2021
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0544-2021Class IITerminatedVoluntary: Firm initiated
Z-0545-2021Class IITerminatedVoluntary: Firm initiated