Z-1133-2021Class II
IOLMaster 700
Carl Zeiss Meditec Inc / initiated 2020-12-07 / Terminated / root cause: software
Carl Zeiss Meditec AG began a recall of IOLMaster 700 on . FDA classified it as Class II and gives the reason as "When using software 1.90.2.09 or 1.90.8.06 and using modality worklist functionality for patient data transfer, the selection of the patient in the patient list may not match the patient information displayed on the...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1133-2021
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Carl Zeiss Meditec Inc
- Product
- IOLMaster 700
- Product code
- HJO Biomicroscope, Slit-Lamp, Ac-Powered
- Reason for recall
- When using software 1.90.2.09 or 1.90.8.06 and using modality worklist functionality for patient data transfer, the selection of the patient in the patient list may not match the patient information displayed on the right side of the screen
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- On 12/11/2020, the firm sent a "FIELD SAFETY CORRECTION ACTION URGENT MEDICAL DEVICE RECALL" Notification Letter via UPS informing them about a software error with software versions 1.90.2.09 and 1.90.8.06 that when used in conjunction with modality worklist functionality, is not performing as expected. These issues may lead to false display of patients in the patient manager screen, which can subsequently lead to the implantation of a wrong intraocular lens (IOL). The Recalling Firm is informing it customers that a software update needs to be installed on their device(s), or the modality worklist functionality (MWL) needs to be deactivated in case where they are unable to install the software update immediately. Software update will be available starting December 7th 2020 11 am ET via www.zeiss.com/iolmaster-700-software-update-us. The software will also be made available on a USB drive at a later point. If customers are using MWL, the Recalling Firm is asking them to repeat all measurements and IOL power calculations of patients that have underwent measurements with software 1.90.2.09 or 1.90.8.06 and have not yet undergone surgery to mitigate the risk of wrong patient measurement assignments and implantation of the incorrect IOL. Customers are asked to complete and return the Acknowledgement and Receipt Form via e-mail to [email protected] or by fax 925-448-3880 For any questions, contact Customer Support at 877-486-7473.
- Quantity in commerce
- 613 devices
- Distribution
- U.S.: AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MS, NC, NE, NH, NJ, NM, NV, NY, OH, OK, PA, Puerto Rico, SC, TX, UT, VA, VT, WA, WI, and WV. O.U.S.: Austria, Australia, Canada, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, France, United Kingdom, Guatemala, Hong Kong, Indonesia, Ireland, India, Italy, Japan, Kuwait, Malaysia, Netherlands, New Zealand, Philippines, Poland, Portugal, Russia, Sweden, Singapore, Slovakia, Thailand, Taiwan, and South Africa.
- Product codes and lots
- Model: IOLMaster 700 Catalog Number device: 000000-1932-169
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1133-2021 | Class II | Terminated | Voluntary: Firm initiated |
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