Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2211-2021Class II

Proform- support surface is used to assist in the prevention and treatment of all categories/stages of...

Stryker Medical / initiated 2021-05-12 / Open, Classified / root cause: labeling and UDI

Stryker Medical Division of Stryker Corporation began a recall of Proform- support surface is used to assist in the prevention and treatment of all categories/stages of pressure ulcers, Model Number: 2710, Part #2710000027 on . FDA classified it as Class II and gives the reason as "Medical devices intended for use in a healthcare facility were distributed to residential customers and may be in use in a home environment. The product s labeling accurately identifies the correct use environment, but...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as labeling and UDI.

Recall record

Recall number
Z-2211-2021
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Stryker Medical
Product
Proform- support surface is used to assist in the prevention and treatment of all categories/stages of pressure ulcers, Model Number: 2710, Part #2710000027
Product code
IKY Mattress, Flotation Therapy, Non-Powered
Reason for recall
Medical devices intended for use in a healthcare facility were distributed to residential customers and may be in use in a home environment. The product s labeling accurately identifies the correct use environment, but home users may not be aware of or fully understand these instructions intended for healthcare professionals
Root cause tag
labeling and UDI
FDA root cause
Under Investigation by firm
Action
Stryker notified users/consumers via written notification Urgent Medical Device Removal letter notified via FedEx on Friday, June 18, 2021. In addition, customers may be contacted by phone or email. International distribution divisions were notified by validated electronic system (Trackwise) on May 13, 2021. Letter states reason for recall, health risk and action to take: Customers are instructed to: 1. Identify the medical device shipped to your location (see the attached business reply form for product details and serial number). 2. If you are using the product in a home, Stryker recommends that you discontinue use of the product. 3. Complete and sign the enclosed business reply form. a. Return this signed letter by fax (269) 488-8691or email [email protected] to Stryker's Regulatory Department. 1. Identify the medical device shipped to your location (see the attached business reply form for product details and serial number). 2. If you are using the product in a home, Stryker recommends that you discontinue use of the product. 3. Complete and sign the enclosed business reply form. a. Return this signed letter by fax 269 488 8691 or email [email protected] to Strykers Regulatory Department. 4. Upon receipt of the signed business reply form, Stryker will contact you to arrange the removal of your product(s) if applicable. If you have any questions or concerns, contact us at +1 269 389 8306 or [email protected]. We apologize for any disruption this may cause.
Quantity in commerce
1 unit
Distribution
Worldwide distribution - US Nationwide distribution and the countries of Argentina, Brazil, Canada, Chile, Colombia, India, Mexico, Thailand.
Product codes and lots
Serial Numbers:  111427102713678 UDI:N/A

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2211-2021
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2205-2021Class IIOngoingVoluntary: Firm initiated
Z-2206-2021Class IIOngoingVoluntary: Firm initiated
Z-2207-2021Class IIOngoingVoluntary: Firm initiated
Z-2208-2021Class IIOngoingVoluntary: Firm initiated
Z-2209-2021Class IIOngoingVoluntary: Firm initiated
Z-2210-2021Class IIOngoingVoluntary: Firm initiated
Z-2211-2021Class IIOngoingVoluntary: Firm initiated
Z-2212-2021Class IIOngoingVoluntary: Firm initiated
Z-2213-2021Class IIOngoingVoluntary: Firm initiated
Z-2214-2021Class IIOngoingVoluntary: Firm initiated
Z-2215-2021Class IIOngoingVoluntary: Firm initiated
Z-2216-2021Class IIOngoingVoluntary: Firm initiated
Z-2217-2021Class IIOngoingVoluntary: Firm initiated
Z-2218-2021Class IIOngoingVoluntary: Firm initiated
Z-2219-2021Class IIOngoingVoluntary: Firm initiated
Z-2220-2021Class IIOngoingVoluntary: Firm initiated
Z-2221-2021Class IIOngoingVoluntary: Firm initiated
Z-2222-2021Class IIOngoingVoluntary: Firm initiated
Z-2223-2021Class IIOngoingVoluntary: Firm initiated