Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2289-2021Class II

Trilogy EV300, Product numbers CA2200X12B, DS2200X11B, FX2200X15B, IN2200X15B

Respironics, Inc. / initiated 2021-07-26 / Open, Classified / root cause: labeling and UDI

Philips Respironics, Inc. began a recall of Trilogy EV300, Product numbers CA2200X12B, DS2200X11B, FX2200X15B, IN2200X15B on . FDA classified it as Class II and gives the reason as "Two software issues have been identified related to pressure increase in the device: The first issue is described as "Infant/Pediatric EFS Calibration Pressure Increase" and the second issue is described as "Pressure...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as labeling and UDI.

Recall record

Recall number
Z-2289-2021
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Respironics, Inc.
Product
Trilogy EV300, Product numbers CA2200X12B, DS2200X11B, FX2200X15B, IN2200X15B
Product code
NOU Continuous, Ventilator, Home Use
Reason for recall
Two software issues have been identified related to pressure increase in the device: The first issue is described as "Infant/Pediatric EFS Calibration Pressure Increase" and the second issue is described as "Pressure Drift (Continuous Usage).
Root cause tag
labeling and UDI
FDA root cause
Labeling design
Action
On July 26, 2021, the firm issued Urgent Medical Device Correction letters to affected customers. Customers were advised of the two software issues that the firm had identified related to pressure increase. Customers received guidance on how to identify affected products: Devices with software versions devices with software versions 1.02.01.00, 1.03.05.00, 1.03.07.00, 1.04.02.00, 1.04.06, 1.05.01 and 1.06.02 are impacted. Customers were provided with actions to take until the upcoming software fix is implemented on your device. Philips will be releasing a software correction to resolve this issue, and will contact customers when the software correction is released. If you need any further information or support concerning this issue, please contact Philips Customer Care Solutions Center Trilogy Evo: +1-800-345-6443 Option 2, Option 1 (Available 24/7) Trilogy EV300: +1-800-722-9377 (Available 24/7)
Quantity in commerce
18936 (US); 4659 (OUS)
Distribution
Worldwide distribution - US nationwide distribution.
Product codes and lots
Software version numbers 1.02.01.00, 1.03.05.00, 1.03.07.00, 1.04.02.00, 1.04.06, 1.05.01, and 1.06.02

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2289-2021
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2287-2021Class IIOngoingVoluntary: Firm initiated
Z-2288-2021Class IIOngoingVoluntary: Firm initiated
Z-2289-2021Class IIOngoingVoluntary: Firm initiated
Z-2290-2021Class IIOngoingVoluntary: Firm initiated