CombiDiagnost R90 Software Version R1.0 and R1.1
Philips Medical Systems Gmbh, DMC began a recall of CombiDiagnost R90 Software Version R1.0 and R1.1 on . FDA classified it as Class II and gives the reason as "Philips has become aware of a software issue, where the kV and mA values are not locked immediately but change when the collimator shutter position is changed directly after the Lock-In command. This software issue...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-2357-2021
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Philips Medical Systems DMC GmbH
- Product
- CombiDiagnost R90 Software Version R1.0 and R1.1
- Product code
- JAA System, X-Ray, Fluoroscopic, Image-Intensified
- Reason for recall
- Philips has become aware of a software issue, where the kV and mA values are not locked immediately but change when the collimator shutter position is changed directly after the Lock-In command. This software issue leads to an over or under exposed image.
- Root cause tag
- software
- FDA root cause
- Radiation Control for Health and Safety Act
- Action
- Philips sent customers an Electronic Product Radiation Correction letter dated July 14, 2021. The letter identified the affected product, problem and actions to be taken. Philips plans to correct the defect at no cost to customers by implementing a field correction involving the installation of a software update. For questions contact the Customer Care Solutions Center 1-800-722-9377 and reference FCO70900051.
- Quantity in commerce
- 322 systems; 66 in US
- Distribution
- US Nationwide Distribution
- Product codes and lots
- Model 706100
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2357-2021 | Class II | Ongoing | FDA Mandated |
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