Z-0734-2022Class II
Azurion systems with software release R2.0.x
Philips North America LLC / initiated 2021-05-26 / Completed / root cause: software
Philips Healthcare began a recall of Azurion systems with software release R2.0.x on . FDA classified it as Class II and gives the reason as "In the Azurion system, the user can add a new study to a patient by selecting the option "Add Study". The Add Study dialogue box is then displayed where the Patient Type is selected to perform the study. Due to a...". As of , the recall status on record is Completed, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0734-2022
- Classification
- Class II
- Status
- Completed
- Initiated
- Posted
- Recalling firm
- Philips North America LLC
- Product
- Azurion systems with software release R2.0.x
- Product code
- OWB Interventional Fluoroscopic X-Ray System
- Reason for recall
- In the Azurion system, the user can add a new study to a patient by selecting the option "Add Study". The Add Study dialogue box is then displayed where the Patient Type is selected to perform the study. Due to a software defect, when the study is initiated by pressing Start Procedure , the Patient Type changes inadvertently to a Patient Type different than the one selected as shown in the Table below. Patient type is one of the factors involved in the dose control process. The incorrect patient type changes the technique factors to be used by the system without notification to the user.
- Root cause tag
- software
- FDA root cause
- Radiation Control for Health and Safety Act
- Action
- Philips notified customers of the issue via an Electronic Product Radiation Defect notification letter dated February 8, 2022. Philips Field Service Engineers will schedule an appointment with customers to install the software update. Philips will correct the affected systems at no cost to customers with a software upgrade. For information, contact your local Philips representative: 1-800-722-9377.
- Quantity in commerce
- 69 systems
- Distribution
- US Nationwide Distribution
- Product codes and lots
- Model(s) Azurion R2.1
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0734-2022 | Class II | Completed | FDA Mandated |
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