Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1075-2022Class II

Digital Medical X-ray Imaging System, Model: uDR 596i, uDR 592h

Shanghai United Imaging Healthcare Co., Ltd. / initiated 2019-07-30 / Terminated / root cause: software

Shanghai United Imaging Healthcare Co., Ltd. began a recall of Digital Medical X-ray Imaging System, Model: uDR 596i, uDR 592h on . FDA classified it as Class II and gives the reason as "X-ray imaging system positioning image and protocol label is reversed for Flexion and Extension on C-Spine and L-Spine, this will cause the image to be incorrectly labeled and may cause the patient to have a repeat...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1075-2022
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Shanghai United Imaging Healthcare Co., Ltd.
Product
Digital Medical X-ray Imaging System, Model: uDR 596i, uDR 592h
Product code
KPR System, X-Ray, Stationary
Reason for recall
X-ray imaging system positioning image and protocol label is reversed for Flexion and Extension on C-Spine and L-Spine, this will cause the image to be incorrectly labeled and may cause the patient to have a repeat exposure.
Root cause tag
software
FDA root cause
Software change control
Action
On 07/30/19, Customer Notification Letters started being distributed to customers. Customers were asked to contact the firm if they found an inconsistency between the protocol name and the positioning image. The following phone numbers were provided: (855) 221-1552 (toll free) or (832) 699-2799 (direct). The firm issued Field Correction Instructions to Service Engineers to modify the protocol name of Flexion and Extension on C-Spine & L-Spine with the corrected guidelines. In addition, the firm committed to permanently fix impacted systems with a software update.
Quantity in commerce
4
Distribution
US Nationwide distribution in the state of TX.
Product codes and lots
DI/GTIN: 06971576833023, Serial Numbers: 270012, 270013,270014, 270015

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1075-2022
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1075-2022Class IITerminatedVoluntary: Firm initiated