Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1298-2022Class II

Product Name: TEG5000 Analyzer (07-022, 07-033) with TEG Analytical Software (07-030, 07-031) and TEG...

Haemonetics Corporation / initiated 2022-04-19 / Terminated / root cause: software

Haemonetics Corporation began a recall of Product Name: TEG5000 Analyzer (07-022, 07-033) with TEG Analytical Software (07-030, 07-031) and TEG Platelet Mapping Assay - PlateletMapping ADP & AA... on . FDA classified it as Class II and gives the reason as "When the TEG 5000 Analyzer including TEG Analytical Software is used with PlateletMapping (ADP or AA) Assays and TEG Mangement Software, incorrect values of the PlateletMapping ADP or AA % Inhibition and % Aggretagion...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1298-2022
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Haemonetics Corporation
Product
Product Name: TEG5000 Analyzer (07-022, 07-033) with TEG Analytical Software (07-030, 07-031) and TEG Platelet Mapping Assay - PlateletMapping ADP & AA (07-014), PlateletMapping ADP (07-015), PlateletMapping AA (07-016). Issue occurs when Platelet Mapping Assay results from a TEG 5000 analyzer are viewed using TEG Manager Software (versions 1.1-4.3.1)
Product code
JPA System, Multipurpose For In Vitro Coagulation Studies
Reason for recall
When the TEG 5000 Analyzer including TEG Analytical Software is used with PlateletMapping (ADP or AA) Assays and TEG Mangement Software, incorrect values of the PlateletMapping ADP or AA % Inhibition and % Aggretagion may be displayed on TEG Manager for the affected assays.
Root cause tag
software
FDA root cause
Software design
Action
On April 22, 2022, the firm notified affected customers of the recall via email. Customers were asked to complete and return the attached acknowledgement form. Upon receipt, Haemonetics will contact the customer to arrange the remote installation of the updated software, version 4.4.0, which will resolve the issue.
Quantity in commerce
111
Distribution
US Nationwide.
Product codes and lots
This correction is applicable when TEG 5000 PlateletMapping (Item # 07-014, 07-015, 07-016) is performed on a TEG 5000 analyzer (Item # 07-022, 07-033) that is connected to TEG Manager Software which includes viewing of TEG 5000 results. Code Info: UDI-DI: (01)30812747018184 Software Version: TEGM 1.1 and later, TAS v4.2.3

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1298-2022
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1298-2022Class IITerminatedVoluntary: Firm initiated