Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1333-2022Class II

GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and...

GE Healthcare / initiated 2022-06-08 / Open, Classified / root cause: software

GE Healthcare, LLC began a recall of GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and data within a computer network or on a workstation on . FDA classified it as Class II and gives the reason as "Potential to display inaccurate measurements on images in Centricity Universal Viewer Zero Footprint Client (ZFP)". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1333-2022
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
GE Healthcare
Product
GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and data within a computer network or on a workstation.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Potential to display inaccurate measurements on images in Centricity Universal Viewer Zero Footprint Client (ZFP)
Root cause tag
software
FDA root cause
Software design
Action
GE notified their consignees by issuing an URGENT MEDICAL DEVICE CORRECTION notice on 08 June 2022. The letter explains the two safety issues and provides the following actions be taken: Issue #1: "You can continue to use your device in accordance with the User Manual and the actions below: Do not utilize any measurements when the 'Lossy' overlay is displayed in the lower left of the viewport and, when you hover over the word 'Lossy', it displays the tooltip box with the phrase 'Image scaled down from its original resolution'." Issue #2: "You can continue to use your device in accordance with the User Manuals and the actions below: Do not perform any measurement on non-squared pixel images. Always confirm critical diagnostic measurements by other means (i.e using a fiducial marker of known size)." GE Healthcare will correct all affected products at no cost to you. A GE Healthcare representative will contact you to arrange for the correction. After the software has been corrected, be sure to destroy the installation media for affected software at your site. If you have any questions or concerns regarding this notification, please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.
Quantity in commerce
1,934 units
Distribution
Worldwide distribution.
Product codes and lots
UDI 00840682102988, Versions 6.0 SP6 through SP11.4

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1333-2022
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1333-2022Class IIOngoingVoluntary: Firm initiated