DigitalDiagnost C90 Flex/Value/Chest/ER. radiography and fluoroscopy system
Philips Medical Systems DMC GmbH began a recall of DigitalDiagnost C90 Flex/Value/Chest/ER. radiography and fluoroscopy system on . FDA classified it as Class II and gives the reason as "Following a system restart where the Table Height 2 (TH2) is the default setting and then switched to Wallstand VS2, operators will see an incorrect orientation of image on the first examination due to an issue in the...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1329-2022
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Philips Medical Systems DMC GmbH
- Product
- DigitalDiagnost C90 Flex/Value/Chest/ER. radiography and fluoroscopy system
- Product code
- KPR System, X-Ray, Stationary
- Reason for recall
- Following a system restart where the Table Height 2 (TH2) is the default setting and then switched to Wallstand VS2, operators will see an incorrect orientation of image on the first examination due to an issue in the firmware of the Wallstand VS2 board. The system will rotate the amplimat field selection by 90 degrees. The wrong amplimat field selection may cause an incorrect dose of radiation to occur. Additionally, the anatomic position markers may become mispositioned and could potentially be associated with the opposite side of the anatomy. (Updated 1/30/23) Expansion of the root cause to include incorrect amplimat field selection by 90 degrees following the first exposure using Wallstand VS2 and a subsequent system restart. Previously, this issue only occurred following a system restart where the Table Height 2 (TH2) is the default setting.
- Root cause tag
- software
- FDA root cause
- Radiation Control for Health and Safety Act
- Action
- Philips sent an Electronic Product Radiation Defect notification letter dated May 25, 2022 to affected customers. Philips will schedule an appointment with customers to install the software update. Philips will, without charge bring the product into compliance. Customers were instructed to complete and return the attached response form to Philips. For further information or support concerning this issue, please contact Philips Customer Care Solutions Center: 1-800-722-9377 and reference FCO71200223 for impacted DigitalDiagnost systems or FCO70600109 for impacted ProxiDiagnost systems.
- Quantity in commerce
- 140 systems in total, (Updated 1/30/2023).
- Distribution
- US Nationwide Distribution
- Product codes and lots
- Model 712035 Serial Numbers 21862105 21862107 21862123 21862126 22860027
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1325-2022 | Class II | Ongoing | FDA Mandated | ||
| Z-1326-2022 | Class II | Ongoing | FDA Mandated | ||
| Z-1327-2022 | Class II | Ongoing | FDA Mandated | ||
| Z-1328-2022 | Class II | Ongoing | FDA Mandated | ||
| Z-1329-2022 | Class II | Ongoing | FDA Mandated |
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