Medical Device
Manufacturing
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Z-1515-2022Class II

cobas e801 Immunoassay Analyzer

Roche Diagnostics GmbH / initiated 2022-07-14 / Open, Classified / root cause: software

Roche Diagnostics Operations, Inc. began a recall of cobas e801 Immunoassay Analyzer on . FDA classified it as Class II and gives the reason as "Software issue resulting in signals and sample test results of Pre-Wash tests being impacted. The following assays are considered impacted by the issue: Anti-HAV2, Anti-HBc IgM, IGF-1, Myogloin, Rubella IgG, and Toxo IgG". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1515-2022
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Roche Diagnostics GmbH
Product
cobas e801 Immunoassay Analyzer
Product code
JJE Analyzer, Chemistry (Photometric, Discrete), For Clinical Use
Reason for recall
Software issue resulting in signals and sample test results of Pre-Wash tests being impacted. The following assays are considered impacted by the issue: Anti-HAV2, Anti-HBc IgM, IGF-1, Myogloin, Rubella IgG, and Toxo IgG.
Root cause tag
software
FDA root cause
Software design
Action
The firm distributed an Urgent Medical Device Correction notification via mail by UPS on 07/14/2022. The notice indicates that cobas e801 (Catalog No. 08454345001) and cobas e801 module (Catalog No. 04682913001) are being recalled due to a software issue affecting all analyzers, which may result in impacted signals and sample results of Pre-Wash tests when using Quick Start Mode for the following assays: Anti-HAV 2, Anti-HBc IgM, IGF-1, Myoglobin, Rubella IgG, and Toxo IgG. Customers with affected units are provided workaround instructions to deactivate Quick Start Mode or additional software maintenance with Quick Start Mode still activated. The firm states that the issue will be fixed in the next software version release. Customers are asked to return the attached Faxback form. Any questions are to be directed to Roche Customer Service at 1-800-428-2336.
Quantity in commerce
965 units
Distribution
US Nationwide distribution including in the states of AK, AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI, WV, WY, DC & PR.
Product codes and lots
UDI-DI: 07613336158456 and 04015630946198; Catalog No. 08454345001 and 07682913001. All serial numbers.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1515-2022
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1515-2022Class IIOngoingVoluntary: Firm initiated