Medical Device
Manufacturing
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Z-1052-2023Class III

NuVasive MD Pulse III Multimodality System REF 1881500 Pulse Software version 369-BL.US and 369-BLN.US

NuVasive Inc / initiated 2022-07-19 / Open, Classified / root cause: software

NuVasive Inc began a recall of NuVasive MD Pulse III Multimodality System REF 1881500 Pulse Software version 369-BL.US and 369-BLN.US on . FDA classified it as Class III and gives the reason as "Due to an incorrect security key, customers were unable to connect to remote monitoring during spinal surgery, neck dissections, thoracic surgeries, and upper and lower extremity procedures". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1052-2023
Classification
Class III
Status
Open, Classified
Initiated
Posted
Recalling firm
NuVasive Inc
Product
NuVasive MD Pulse III Multimodality System REF 1881500 Pulse Software version 369-BL.US and 369-BLN.US
Product code
OLO Orthopedic Stereotaxic Instrument
Reason for recall
Due to an incorrect security key, customers were unable to connect to remote monitoring during spinal surgery, neck dissections, thoracic surgeries, and upper and lower extremity procedures.
Root cause tag
software
FDA root cause
Software design
Action
Between 07/19/2022 to 12/02/2022, affected customers were contacted and verbally informed during a software update that there was an issue related to the inability to remotely connect their system and does not allow physicians who is not physically in the operating room to be able to review live neuromonitoring data remotely and provide analysis to the surgeon in the operating room. The firm is planning on sending an "URGENT: MEDICAL DEVICE RECALL" Letter on 01/13/2023, to officially inform customers that a recall is being conducted due to a remote monitoring issue that may potentially not allow a physician who is not physically in the operating room to be able to review live neuromonitoring data remotely and provide analysis to the surgeon in the operating room. Customer Instructions: -Nuvasive, Inc. will contact a Representative at the hospitals to schedule the software key upgrade. -If the security key has been updated, no further action is necessary. For questions or assistance, contact Sr. Director, Global Quality at 858-336-3421 or email [email protected]
Quantity in commerce
7
Distribution
U.S. Nationwide distribution in the states of CA, FL, NC, OH, and TX.
Product codes and lots
Part Number: 1881500 UDI Code: 0887517PLS137YJ Serial Numbers: PM00017 SM90018 SM90013 SM90021 PM00007 SM90032 SM90030

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1052-2023
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1052-2023Class IIIOngoingVoluntary: Firm initiated