Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1050-2023Class II

NovaGuide Intelligent Ultrasound System, Model: NA-RBTSYS1. Comprised of NovaBot Automated Headset (AKA...

NeuraSignal, Inc. / initiated 2022-12-16 / Open, Classified / root cause: manufacturing process

NovaSignal Corp. began a recall of NovaGuide Intelligent Ultrasound System, Model: NA-RBTSYS1. Comprised of NovaBot Automated Headset (AKA: NeuralBot, Model: NA-RBT1) and Lucid TCD 2.0... on . FDA classified it as Class II and gives the reason as "Transcranial Doppler/ultrasound system tablet has a faulty hard drive, which will cause the system to freeze and reboot. Initially, the system will reboot to a normal operable state but eventually the system will be...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-1050-2023
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
NeuraSignal, Inc.
Product
NovaGuide Intelligent Ultrasound System, Model: NA-RBTSYS1. Comprised of NovaBot Automated Headset (AKA: NeuralBot, Model: NA-RBT1) and Lucid TCD 2.0 Transcranial Doppler Ultrasound (Model: NA-LUCM1)
Product code
IYN System, Imaging, Pulsed Doppler, Ultrasonic
Reason for recall
Transcranial Doppler/ultrasound system tablet has a faulty hard drive, which will cause the system to freeze and reboot. Initially, the system will reboot to a normal operable state but eventually the system will be rendered inoperable.
Root cause tag
manufacturing process
FDA root cause
Nonconforming Material/Component
Action
On 12/16/22, recall notices were emailed to customers. Customers were told they would be contacted by the recalling firm to facilitate the proper disposition of affected devices. If an unexpected reboot occurs, the recalling firm recommends pausing the use of affected devices until unaffected devices arrive. Complete and return the customer response form. Customers with questions can contact Customer Operations at [email protected]
Quantity in commerce
4
Distribution
US Nationwide and Worldwide Distribution: AZ, TX, SC, PA, IL. OUS: CA, SE, NL
Product codes and lots
System (Tablet)UDI-DI/ Serial Numbers: 00850681007443/ 22040001, 00850681007443/ 22040002, 00850681007443/21021223 (00850681007221/ 21090003), 00850681007443/ 22064227 (00850681007221/ 21090004)

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1050-2023
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1049-2023Class IIOngoingVoluntary: Firm initiated
Z-1050-2023Class IIOngoingVoluntary: Firm initiated