STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers...
Diagnostica Stago, Inc. began a recall of STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers 59013 and 59026 on . FDA classified it as Class II and gives the reason as "An internal investigation identified a bug in this firmware version, resulting in the following:Intermittent shortened coagulation times and an increased frequency of occurrence of a technical error reported by the...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-1575-2023
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Diagnostica Stago, Inc.
- Product
- STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers 59013 and 59026
- Product code
- JPA System, Multipurpose For In Vitro Coagulation Studies
- Reason for recall
- An internal investigation identified a bug in this firmware version, resulting in the following:Intermittent shortened coagulation times and an increased frequency of occurrence of a technical error reported by the analyzer (error 13).
- Root cause tag
- design
- FDA root cause
- Device Design
- Action
- Customers were contacted via telephone and an URGENT: MEDICAL DEVICE CORRECTION notification letter beginning 3/22/23. Actions: Stago downgraded your firmware to the previous firmware version as a precaution. Your downgrade has already occurred. Consequently, the risk of this bug only existed during the time period shown above (i.e. from new firmware installation date to the downgrade date). As patient results are interpreted in association with other biological tests, we leave the decision to review previous patient results based on the complete clinical context to your discretion. Our Customer Service team is available to help you carry out your impact analysis. For additional information, please contact your Stago Hotline at 1-800-725-0607.
- Quantity in commerce
- 6 analyzers
- Distribution
- US Nationwide distribution in the states of IL, MA, MN, NE, TX, and WI.
- Product codes and lots
- UDI-DI: 036074505901; Serial Numbers: CP86010393 DB68093186 CP87010814 CP86070669 CP86090743 CP86090744
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1575-2023 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1576-2023 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1577-2023 | Class II | Ongoing | Voluntary: Firm initiated |
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