Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1575-2023Class II

STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers...

Diagnostica Stago, Inc. / initiated 2023-03-22 / Open, Classified / root cause: design

Diagnostica Stago, Inc. began a recall of STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers 59013 and 59026 on . FDA classified it as Class II and gives the reason as "An internal investigation identified a bug in this firmware version, resulting in the following:Intermittent shortened coagulation times and an increased frequency of occurrence of a technical error reported by the...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number
Z-1575-2023
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Diagnostica Stago, Inc.
Product
STA R Max fully automatic clinical instrument designed to perform tests on human plasmas, Reference Numbers 59013 and 59026
Product code
JPA System, Multipurpose For In Vitro Coagulation Studies
Reason for recall
An internal investigation identified a bug in this firmware version, resulting in the following:Intermittent shortened coagulation times and an increased frequency of occurrence of a technical error reported by the analyzer (error 13).
Root cause tag
design
FDA root cause
Device Design
Action
Customers were contacted via telephone and an URGENT: MEDICAL DEVICE CORRECTION notification letter beginning 3/22/23. Actions: Stago downgraded your firmware to the previous firmware version as a precaution. Your downgrade has already occurred. Consequently, the risk of this bug only existed during the time period shown above (i.e. from new firmware installation date to the downgrade date). As patient results are interpreted in association with other biological tests, we leave the decision to review previous patient results based on the complete clinical context to your discretion. Our Customer Service team is available to help you carry out your impact analysis. For additional information, please contact your Stago Hotline at 1-800-725-0607.
Quantity in commerce
6 analyzers
Distribution
US Nationwide distribution in the states of IL, MA, MN, NE, TX, and WI.
Product codes and lots
UDI-DI: 036074505901; Serial Numbers: CP86010393 DB68093186 CP87010814 CP86070669 CP86090743 CP86090744

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1575-2023
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1575-2023Class IIOngoingVoluntary: Firm initiated
Z-1576-2023Class IIOngoingVoluntary: Firm initiated
Z-1577-2023Class IIOngoingVoluntary: Firm initiated