Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2582-2023Class II

ACUSON Redwood 2.0 ultrasound systems, REF: 11503314

Siemens Medical Solutions USA, Inc. / initiated 2023-07-13 / Open, Classified / root cause: software

Siemens Medical Solutions USA, Inc. began a recall of ACUSON Redwood 2.0 ultrasound systems, REF: 11503314 on . FDA classified it as Class II and gives the reason as "If a user-generated preset for an 18L6 transducer created on a 1.0 ultrasound system is used with a 2.0 ultrasound system, the 2.0 ultrasound system will display underestimated measurement results when using an 18L6...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-2582-2023
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Siemens Medical Solutions USA, Inc.
Product
ACUSON Redwood 2.0 ultrasound systems, REF: 11503314
Product code
IYN System, Imaging, Pulsed Doppler, Ultrasonic
Reason for recall
If a user-generated preset for an 18L6 transducer created on a 1.0 ultrasound system is used with a 2.0 ultrasound system, the 2.0 ultrasound system will display underestimated measurement results when using an 18L6 transducer and viewing in the Dual format visualization function, which may lead to misdiagnosis of a patient's condition or influence patient management decisions in a negative way.
Root cause tag
software
FDA root cause
Software design
Action
On 7/13/23, correction notices were emailed, mailed, or delivered to customers who were asked to do the following: What if I imported my user-generated presets of an 18L6 transducer from an ACUSON Redwood 1.0 system onto an ACUSON Redwood 2.0 system, then used an 18L6 transducer with Dual format to perform patient examinations using my ACUSON Redwood 2.0 system? Review any ultrasound examination results obtained in this situation. Only measurements taken from an 18L6 transducer within Dual format on ACUSON Redwood 2.0 systems are impacted. Ensure that all users of affected ultrasound systems within your organization, and others who may need to be informed, receive the relevant safety information provided with this notice and take the actions specified herein. Your Customer Service Engineer will contact you to schedule a facility visit to update the system or inform you of a remote update when the software update is available. The software update is currently under development and estimated to be available by fall of 2023. Customers with additional questions can contact customer service at 1-800-888-7436.
Quantity in commerce
796
Distribution
Worldwide - US Nationwide distribution including in the states of IL, WI, CA, NM, TX, NC, MI, MD, NY, OH, IN, NE, PA, LA, SC, MO, OK, VA, ME, AZ, PR, IA, NH, NJ, AR, FL, SD and the countries of GR, ES, SG, TH, KR, IN, DE, TR, AT, IT, AU, JP, FR, CA, PT, SK, BR, SA, GB, NZ, RO, SE, AE, CN, HR, PL, CH, CR, IQ, NL, MX, ZA, BO, PH, MA, PA, EG, FJ, JO, DZ, TW, DK, CZ, CO, UG, CL, VN, CM, BG, QA, AZ, EC, KW, MY, PE, GG, SV, FO, ID, NP, BA, IL, LT, DO, IE.
Product codes and lots
UDI-DI: 04056869251264. Systems with software version prefix VA20.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2582-2023
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2582-2023Class IIOngoingVoluntary: Firm initiated