Z-0454-2024Class II
G041 POD, THOR NOVO GEN 2.0 XL whole body red light therapy bed, model S1177
Thor Photomedicine Inc. / initiated 2022-09-13 / Open, Classified / root cause: design
Thor Photomedicine Ltd began a recall of G041 POD, THOR NOVO GEN 2.0 XL whole body red light therapy bed, model S1177 on . FDA classified it as Class II and gives the reason as "Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-0454-2024
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Thor Photomedicine Inc.
- Product
- G041 POD, THOR NOVO GEN 2.0 XL whole body red light therapy bed, model S1177
- Product code
- ILY Lamp, Infrared, Therapeutic Heating
- Reason for recall
- Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.
- Root cause tag
- design
- FDA root cause
- Device Design
- Action
- The "IMPORTANT MEDICAL DEVICE CORRECTION" notification issued October 05, 2023 by email with follow-up phone call. The notice advises users (1) how to recognize the issue. (2) THOR is replacing all ball studs on all affected devices. Should you continue to have users/patients use the NovoTHOR, then be aware it may potentially cause harm should the failure occur whilst they are lifting or lowering the canopy. " Ensure you warn all users of the potential risk " Ensure someone is present to lift and lower the canopy " Ensure the canopy is lifted and lowered gently and slowly " Ensure someone is present in the room or immediately outside the room during use. A service representative will contact customers within 6 weeks to schedule correction. Customers are requested to respond to the email notice with their acknowledgement. Contact phone number for Thor is (877) 355 3151.
- Quantity in commerce
- 6
- Distribution
- Worldwide Distribution: US (Nationwide): Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Maryland, Michigan, Minnesota, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, West Virginia. OUS (foreign) to countries of: Australia, Canada, Netherlands, New Zealand, Singapore, United Kingdom.
- Product codes and lots
- Serial numbers: 3001, 3002, 3004, 3008, 3009, 3006, 3003.
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0453-2024 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-0454-2024 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-0455-2024 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-0456-2024 | Class II | Ongoing | Voluntary: Firm initiated |
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