Z-0532-2024Class II
RSP Glenoid Baseplate, 30mm P2 Porous Coated REF 508-32-204. DJO Surgical shoulder device
Encore Medical, LP / initiated 2023-09-06 / Open, Classified / root cause: design
Encore Medical, LP began a recall of RSP Glenoid Baseplate, 30mm P2 Porous Coated REF 508-32-204. DJO Surgical shoulder device on . FDA classified it as Class II and gives the reason as "Coating hex did not engage with the Straight Mod Hexdriver or with the Hex Head Screw Driver". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-0532-2024
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Encore Medical, LP
- Product
- RSP Glenoid Baseplate, 30mm P2 Porous Coated REF 508-32-204. DJO Surgical shoulder device.
- Product code
- PHX Shoulder Prosthesis, Reverse Configuration
- Reason for recall
- Coating hex did not engage with the Straight Mod Hexdriver or with the Hex Head Screw Driver
- Root cause tag
- design
- FDA root cause
- Component design/selection
- Action
- On 9/6/2023, the firm sent an email, "SE190 URGENT PLEASE READ-QUARANTINE NOTICE" stating that "identified a potential issue" with the RSP BASEPLATE, 30MM, W/P2 COATING". This email instructed customers to "Please reply all to this email when you've located the part(s) and have it quarantined. We will provide further instruction as soon as possible. Please do not request an RMA at this time". On 11/10/2023, the firm sent via email an "URGENT MEDICAL DEVICE RECALL" Letter to customers informing them that the RSP Glenoid Baseplate was found to have an undersized hex, preventing engagement with the Straight Mod Hexdriver and /or Hex Head Screw Driver. Customers were instructed to: 1. Pass this notice to all those within their organization or to any organization where the potentially affected product has been transferred. 2. Review their stock for the affected products and lot numbers for the items to be returned. 3. Complete acknowledgement and response form and contact Customer Service at 1-800-456-8696 to place a replacement order and receive an RMA number. The customer will be provided with a shipping label to return the affected product. For questions, contact Livia Kuruvila at (914)450-3931 or by email at [email protected]
- Quantity in commerce
- 146 units
- Distribution
- U.S.: AZ, CA, FL, IN, KS, KY, ME, MN, MS, NJ, OH, Puerto Rico, RI, SC, TN, TX, VA, and WA O.U.S.: None
- Product codes and lots
- Part Number: 508-32-204 UDI-DI Code: 00888912144391 Serial Numbers: 769P2825, 769P2846, 769P2893
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0532-2024 | Class II | Ongoing | Voluntary: Firm initiated |
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