Medical Device
Manufacturing
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Z-1183-2024Class II

Zyno Medical Z800 Large Volume Infusion Pumps -Intended to provide intravenous infusion of parenteral fluids...

Zyno Medical LLC. / initiated 2023-12-20 / Open, Classified / root cause: software

Zyno Medical LLC began a recall of Zyno Medical Z800 Large Volume Infusion Pumps -Intended to provide intravenous infusion of parenteral fluids, blood and blood products to a patient under the... on . FDA classified it as Class II and gives the reason as "When utlizing the patient query feature on the Zyno Medical Z-800WF pumps with software version 5.2.05, the alarm volume may inadvertently revert from a higher volume setting to a low one, causing potential delays in...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1183-2024
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Zyno Medical LLC.
Product
Zyno Medical Z800 Large Volume Infusion Pumps -Intended to provide intravenous infusion of parenteral fluids, blood and blood products to a patient under the direction or supervision of physician or other certified health care professional Model: Z-800WF
Product code
FRN Pump, Infusion
Reason for recall
When utlizing the patient query feature on the Zyno Medical Z-800WF pumps with software version 5.2.05, the alarm volume may inadvertently revert from a higher volume setting to a low one, causing potential delays in therapy and in extreme cases, associated risk of organ failure or death
Root cause tag
software
FDA root cause
Software design
Action
Zyno Medical LLC issued URGENT: Medical Device Correction Zyno Medical Z-800WF Infusion Pump -Alarm Volume Reversion Issue letter on 12/20/23 via Certified Mail. Letter states reason for recall, health risk and action to take: To address this issue, users can reset the alarm volume by accessing the Factory Settings (2) via the configuration menu on the pump and selecting the desired alarm volume. The chosen setting will remain on the pump until it is manually altered or until the initial workflow that triggered the reversion is repeated. Zyno Medical LLC is mitigating this alarm issue by conducting a voluntary medical device correction to downgrade the software from version 5.2.05 to version 5.1.87. Please note that the low volume alarm issue occurred with a specific software change that occurred in version 5.2.05 and the issue does not exist. Complete the attached Zyno Medical Z-800WF Infusion Pump - Alarm Volume Reversion Issue -Response Verification Form. This will include checking your inventory for affected products, verifying serial numbers, confirming product location, reporting any transferred product, and signing and dating the completed form. 3. A representative from Zyno Medical's distribution partner, lntuvie LLC, will be in contact with you to coordinate instructions on exchanging devices and the timing to remediate this action. 4. Pass this notice to the appropriate healthcare professional within your facility who needs to be informed and to any facility where the potentially affected devices have been transferred (if appropriate). Provide Zyno Medical with details of any affected devices that have been transferred to other facilities. If you have any questions or would like assistance, please contact your local Business Development Manager
Quantity in commerce
574 units
Distribution
Nationwide
Product codes and lots
UDI: 00814371020037 software version 5.2.05

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1183-2024
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1183-2024Class IIOngoingVoluntary: Firm initiated