Z-2164-2024Class I

SENSE XL TORSO COIL 3.0T. 16-element receive only coil for torso and abdomen imaging in Philips MR Intera and...

Name: Z-2164-2024 SENSE XL TORSO COIL 3.0T. 16-element receive only coil for torso and abdomen imaging in Philips MR Intera and...
Creator: Philips North America Llc
Published: 2024-06-05
License: https://open.fda.gov/license/

Philips North America LLC / initiated 2024-06-05 / Open, Classified / root cause: design

FDA source

Philips North America Llc began a recall of SENSE XL TORSO COIL 3.0T. 16-element receive only coil for torso and abdomen imaging in Philips MR Intera and Achieva Systems. Model Numbers: 453567394941... on 2024-06-05. FDA classified it as Class I and gives the reason as "Potential for coils to heat up and harm patients (burn)". As of 2026-09-10, the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number: Z-2164-2024
Classification: Class I
Status: Open, Classified
Initiated: 2024-06-05
Posted: 2024-06-27
Recalling firm: Philips North America LLC
Product: SENSE XL TORSO COIL 3.0T. 16-element receive only coil for torso and abdomen imaging in Philips MR Intera and Achieva Systems. Model Numbers: 453567394941, 453567394942, 453567394943, 453567394945, 459801593182. Coils may be included in kits with Mode Numbers: 989603050641, 989603050642.
Product code: MOS Coil, Magnetic Resonance, Specialty
Reason for recall: Potential for coils to heat up and harm patients (burn).
Root cause tag: design
FDA root cause: Device Design
Action: An URGENT MEDICAL DEVICE RECALL notice, dated 5/31/24, was mailed to consignees. The notice instructs users to follow the provided instructions when operating a MR system with affected coils. These instructions include avoiding First Level Operating Mode/High SAR scans, use dedicated pads and mattresses provided with the coils. avoid positioning the coil closer than 2 inches (5 cm) from the bore, and do not exceed 45 minutes of examination time. An Advisory Notice that summarizes the recommended actions was provided with the recall notification and is to be displayed with affected systems to ensure access by operators. The recall notification is to be circulated among users of affected systems. The completed response form is to be returned to Philips by email at [email protected]. Philips is developing field corrections in response to this recall that include potential software risk control measures to limit scan settings when using the coils, hardware updates, and improving the design of the coil. Philips intends to update consignees on these actions by the end of 2024. Consignees with any questions can contact the Customer Care Solutions center from 8:00 AM to 8:00 PM from Monday through Friday at 1-800-722-9377. An updated letter was mailed to consignees on about 12/11/2024. The contained the same information but provided an update on Philips actions which include: 1. Warning label for coil and pad: Per your response form Philips will contact you to schedule time for a Field Service Engineer (FSE) to visit your site to apply a warning label to the coil and pad starting in January 2025. (Ref 78100607); 2. Instruction For Use (IFU) Update: Including additional warnings and illustrations Q2 2025.
Quantity in commerce: 307 units
Distribution: Worldwide distribution: US (Nationwide) and OUS (Foreign): Afghanistan, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Ethiopia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Lebanon, Lithuania, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Norway, Oman, Pakistan, Papua New Guinea, Peru, Philippines, Poland, Portugal, Republic of Korea, Romania, Russian Federation, Saudi Arabia, Serbia, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, T¿rkiye, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Vietnam.
Product codes and lots: UDI-DI: N/A. 1. Model Number 453567394941. Serial Number: 9. 2. Model Number 453567394942. Serial Numbers: 40000, 100, 102, 104, 144, 192, 84, 98, 42. 3. Model Number 453567394943. Serial Numbers: 301, 228, 761, 87, 880, 814, 0174R3, 541, @001@0179R3, 0141R3, 0172R3, 0189R3, 0260R3, 0265R3, 0285R3, 0358R3, 116R3, 121, 127, 149, 152, 158, 165, 176, 180, 213R3, 216, 220, 224, 235, 237, 263, 265, 267, 273, 274, 286, 294, 298, 302, 303, 310R3, 312, 313, 316, 328R3, 336, 346, 359, 360, 374, 377, 382, 389, 400, 406, 421, 423, 424, 43, 431, 45, 454, 455, 460, 464, 466, 474, 477, 481, 488, 496, 505, 511, 513, 518, 523, 543, 549, 564, 576, 582, 592, 597, 602, 603, 61, 610, 611, 617R3, 627, 632, 633, 635, 642, 657, 658, 666r3, 669, 670, 672, 685, 686, 694, 708, 710, 716, 720, 726, 729, 732, 736, 745, 757, 761, 763, 780, 782, 783, 788, 793, 800, 828, 84, 861, 87, 880, 887, 89, 907, 908, 913, 924, 926, 932, 939, 947, 956, 961, 967. 4. Model Number 453567394945. Serial Numbers: 104, 107, 108, 117, 129, 145, 165, 166, 178, 180, 198, 201, 211, 22, 222, 225, 229, 242, 268, 31, 336, 35, 42, 64, 69, 87, 916, 94. 5. Model Number 459801593182. Serial Numbers: 116, 141, 165, 211, 100, 103, 104, 110, 112, 123, 124, 127, 128, 13, 131, 133, 134, 136, 142, 143, 144, 145, 146, 148, 15, 150, 156, 158, 164, 167, 168, 172, 173, 174, 179, 183, 186, 192, 193, 194, 195, 198, 199, 20, 204, 208, 21, 217, 221, 225, 23, 230, 232, 240, 241, 246, 249, 251, 253, 254, 26, 262, 264, 265, 266, 268, 275, 278, 279, 28, 288, 294, 297, 298, 303, 306, 311, 312, 313, 315, 321, 324, 326, 330, 339, 34, 340, 344, 345, 346, 349, 350, 352, 354, 355, 357, 361, 362, 365, 368, 370, 39, 40, 42586, 44, 52, 53, 57, 6, 60, 62, 63, 64, 66, 705, 71, 72, 79, 80, 88, 932, 94, 97. 6. Model Number 989603050641. Serial Numbers: 152, 169, 179, 88, 83, 109, 105, 130, 176. 7. Model Number 989603050642. Serial Numbers: 529, 509, 217, 189, 127, 311, 85, 531, 534, 546, 561, 347, 609, 296, 142, 110, 391, 137, 20, 28, 160, 378, 370, 172, 202, 76, 272, 326, 404, 167, 94, 446, 560, 521, 497, 353, 515, 386, 369, 253, 571, 220, 333, 362, 265, 426, 442, 469, 74, 31, 284, 533, 147, 248, 259, 69, 330, 270, 525, 611, 102, 309, 461, 52, 191, 203, 108, 8, 100, 524, 381, 503, 389, 283, 360, 53, 348, 448, 490, 556, 22, 380, 247, 59, 554, 589, 580, 403, 507, 226, 452, 183, 357, 224, 472, 39, 221, 435, 16, 480, 266, 255, 445, 588, 1, 128, 466, 32, 124, 133, 276, 329, 431, 443, 598, 227, 584, 14, 449, 295, 513, 168, 535, 40, 17, 48, 104, 51, 177, 64, 287, 9, 394, 174, 494, 201, 50, 482, 590, 350, 438, 487, 365, 297, 368, 57, 196, 432, 551, 310, 12, 242, 250, 249, 240, 366, 382, 18, 390, 320, 129, 604, 314, 545, 437, 58, 583, 175, 367, 274, 510, 512, 573, 131, 505, 44, 599, 47, 595, 398, 206, 593, 564, 495, 619, 54, 30, 122, 552, 312, 161, 254, 275, 282, 387, 123, 335, 364, 570, 607, 166, 91, 384, 379, 436, 508, 193, 474, 407, 575, 577, 608, 601, 356, 188, 232, 324, 430, 422, 455, 155, 195, 321, 300, 361, 194, 208, 338, 418, 214, 99, 243, 492, 317, 581, 103, 237, 340, 401.

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2164-2024
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2163-2024	Class I	Ongoing	Voluntary: Firm initiated	2024-07-03	2024-06-27
Z-2164-2024	Class I	Ongoing	Voluntary: Firm initiated	2024-07-03	2024-06-27
Z-2165-2024	Class I	Ongoing	Voluntary: Firm initiated	2024-07-03	2024-06-27

Product code MOS

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)