Z-2681-2024Class II
Alinity hq Analyzer, REF: 09P68-01
Abbott Medical / initiated 2024-06-14 / Open, Classified / root cause: software
Abbott Laboratories began a recall of Alinity hq Analyzer, REF: 09P68-01 on . FDA classified it as Class II and gives the reason as "1)If Complete Blood Count with differential and reticulocyte(CBC+Diff+Retic) sample is run, then immediately following on same rack CBC+Diff sample is run, then falsely low red blood cell count may occur, generating...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-2681-2024
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Abbott Medical
- Product
- Alinity hq Analyzer, REF: 09P68-01
- Product code
- GKZ Counter, Differential Cell
- Reason for recall
- 1)If Complete Blood Count with differential and reticulocyte(CBC+Diff+Retic) sample is run, then immediately following on same rack CBC+Diff sample is run, then falsely low red blood cell count may occur, generating falsely high Mean Cell Hemoglobin(MCH)/MCHC and falsely low hematocrit results. 2)Cell events may be incorrectly counted as basophil(BASO), resulting in increased BASO and %BASO counts
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- On 6/14/24, correction notices were sent to consignees informing them of the following: 1) Issue 1: Continue to follow the Alinity h-series Operations Manual to verify flagged results. In addition, you must select one of the two options below depending on your laboratory workflow: Option 1: Batch your CBC+DIFF+RETIC samples on an analyzer. Ensure a Background cycle is run prior to processing the next CBC+DIFF sample on that analyzer. OR Option 2: The MCHC for the laboratories are typically set between 31 36 g/dL. In the event your patient sample flags MCHC results greater than the reference range in your lab, rerun the sample and ensure the rerun does not immediately follow a CBC+DIFF+RETIC sample. 2) Issue 2: The %B high limit is typically set by the Laboratory between 2 5%. In the event your patient sample %B results are greater than the laboratory established high limit, follow the guidelines of your laboratory to rerun the sample or perform a manual slide review. Continue to follow the Alinity h-series Operations Manual to verify flagged results. 3) Provide a copy of the accompanying Product Correction letter to the laboratory manager, supervisor or health professional responsible for the impacted product. 4) If you have forwarded the product listed above to other laboratories, please inform them of this Product Correction and provide to them a copy of this letter. 5) Retain this letter for your laboratory records. 6) Complete and return the Customer Reply Form via email to [email protected] Your Abbott representative will be scheduling a mandatory upgrade of your Alinity hq Analyzer to install software versions(Country): 5.10 (US), 5.9 (Canada and South Korea), 5.8 (OUS except Canada and South Korea). If you or any of the health care providers you serve have questions regarding this information, please contact Customer Service at 1-877-4ABBOTT (available 24 hours a day, 7 days a week).
- Quantity in commerce
- 816
- Distribution
- Worldwide - US Nationwide distribution in the states of NY, OK, NC and the countries of ALBANIA, ARGENTINA, AUSTRALIA, BANGLADESH, BELGIUM, BOSNIA AND HERZEGOVINA, Botswana, BRAZIL, BULGARIA, CANADA, CAYMAN ISLANDS, CHILE, COLOMBIA, CROATIA, CZECH REPUBLIC, DENMARK, EGYPT, FRANCE, GERMANY, GREECE, HONDURAS, HONG KONG, HUNGARY, INDIA, INDONESIA, ITALY, JAMAICA, JAPAN, JORDAN, KUWAIT, LEBANON, LITHUANIA, MALAYSIA, MALDIVES, MEXICO, NETHERLANDS, NORWAY, OMAN, PAKISTAN, PANAMA, PHILIPPINES, POLAND, PORTUGAL, QATAR, ROMANIA, SAUDI ARABIA, SERBIA, SLOVENIA, SOUTH AFRICA, SOUTH KOREA, SPAIN, SWITZERLAND, THAILAND, TRINIDAD & TOBAGO, TURKEY, UAE, UK, URUGUAY, VIETNAM.
- Product codes and lots
- UDI-DI: 380740138851. 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Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2681-2024 | Class II | Ongoing | Voluntary: Firm initiated |
FIRST ARTICLE / WEEKLY
What cleared, what was recalled, and what changed in the standards. One edition a week for the people who make medical devices.
