Z-3248-2024Class II

Selenia Dimensions/ 3Dimensions-Digital breast tomosynthesis Software Version Dimensions 1.12.0 and...

Name: Z-3248-2024 Selenia Dimensions/ 3Dimensions-Digital breast tomosynthesis Software Version Dimensions 1.12.0 and...
Creator: Hologic Inc
Published: 2024-08-19
License: https://open.fda.gov/license/

Hologic, Inc. / initiated 2024-08-19 / Open, Classified / root cause: software

FDA source

Hologic Inc began a recall of Selenia Dimensions/ 3Dimensions-Digital breast tomosynthesis Software Version Dimensions 1.12.0 and 3Dimensions 2.3.0 system software as follows Model/Catalog... on 2024-08-19. FDA classified it as Class II and gives the reason as "Identified an issue with Selenia Dimensions 1.12.0 and 3Dimensions 2.3.0 system software when used in combination with C-View software in which the quality of the final C-View synthesized 2D image is impacted and may...". As of 2026-09-10, the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number: Z-3248-2024
Classification: Class II
Status: Open, Classified
Initiated: 2024-08-19
Posted: 2024-09-25
Recalling firm: Hologic, Inc.
Product: Selenia Dimensions/ 3Dimensions-Digital breast tomosynthesis Software Version Dimensions 1.12.0 and 3Dimensions 2.3.0 system software as follows Model/Catalog Number: 1. ASY-16824 FMI UPGRADE KIT, DIMENSIONS 1.12.0.3 SYSTEM SOFTWARE UPGRADE FOR 1.11.1 SYSTEMS 2. ASY-16825 FMI UPGRADE KIT, 3DIMENSIONS 2.3.0.3 SYSTEM SOFTWARE UPGRADE FOR 2.2.1 SYSTEMS 3. ASY-17219 FMI UPGRADE KIT, DIMENSIONS 1.12.0.3 SYSTEM SOFTWARE UPGRADE FOR 1.10.0 SYSTEMS 4. ASY-17220 FMI UPGRADE KIT, 3DIMENSIONS 2.3.0.3 SYSTEM SOFTWARE UPGRADE FOR 2.1.0 SYSTEMS 5. ASY-17221 FMI UPGRADE KIT, DIMENSIONS 1.12.0.3 SYSTEM SOFTWARE UPGRADE FOR 1.11.0 SYSTEMS 6. ASY-17222 FMI UPGRADE KIT, 3DIMENSIONS 2.3.0.3 SYSTEM SOFTWARE UPGRADE FOR 2.2.0 SYSTEMS 7. 3DM-LIC-SW-UP-V2.3 DIMENSIONS SOFTWARE 2.3 (3DIMENSIONS) 8. SDM-LIC-SW-UP-V1.12 DIMENSION SOFTWARE 1.12 (SELENIA DIMENSIONS)
Product code: OTE Digital Breast Tomosynthesis
Reason for recall: Identified an issue with Selenia Dimensions 1.12.0 and 3Dimensions 2.3.0 system software when used in combination with C-View software in which the quality of the final C-View synthesized 2D image is impacted and may appear blurry and result in misdiagnosis with the possibility being a false negative diagnosis
Root cause tag: software
FDA root cause: Software design
Action: Hologic issued Urgent: Medical Device Correction Fa-00248 letter via third party IQVIA on 8/30/24. Letter states reason for recall, health risk and action to take: For Health Care Providers with systems that do not have C-View software Customers may continue to use Dimensions 1.12.0 and 3Dimensions 2.3.0. For Health Care Providers with systems that do have C-View software (regardless of usage) Immediate action should be the discontinuation of C-View software usage. We will contact you to schedule a field visit from your field service engineer. Until your service appointment, you can continue to use your Selenia Dimensions 1.12.0 or 3Dimensions 2.3.0 system in Combo imaging mode to acquire tomosynthesis and FFDM images. During your appointment, one of the two following options will be completed by your selection: Option 1: C-View software will be disabled, and you can continue to use Selenia Dimensions 1.12.0 and 3Dimensions 2.3.0 system software in Combo imaging mode. Option 2: To resume using C-View software, system software will be downgraded to Selenia Dimensions 1.11.1 or 3Dimensions 2.2.1. "PLEASE NOTE: Downgrading to Selenia Dimensions 1.11.1 or 3Dimensions 2.2.1 systemsoftware will delete all data saved on the mammography system. You are responsible forbacking up all raw data saved on the mammography system prior to your serviceappointment. "The downgrade procedure will take approximately 4-8 hours to complete. "Once the mammography system is running Selenia Dimensions 1.11.1 or 3Dimensions 2.2.1,you may be able to reprocess certain saved images for reevaluation with C-View software;however, not all prior images may be reprocessed if the raw data associated with the imageis no longer available, such as those images saved on a Picture Archiving andCommunication System (PACS). A software upgrade will be available to correct the C-View issue on 1.12.0/2.3.0. A service appointment will be scheduled for an upgrade upon availability. Letter Receipt Requested We are
Quantity in commerce: 425 units
Distribution: Worldwide distribution - US Nationwide and the countries of Belgium, Canada, Israel, Korea, Republic of, Netherlands.
Product codes and lots: UDI-DI: 15420045505636, 15420045511897 Selenia Dimensions 1.12.0 and 3Dimensions 2.3.0 system software when used in combination with C-View¿ software

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-3248-2024
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-3248-2024	Class II	Ongoing	Voluntary: Firm initiated	2024-10-02	2024-09-25

Product code OTE

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)