Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1400-2025Class II

VERICIS, Merge Cardio, Model/Catalog Number: Version 11.x, Software Version: 11.0.2, 11.0.3, 11.0.4, 11.1...

Merge Healthcare Incorporated / initiated 2025-02-19 / Open, Classified / root cause: software

Merge Healthcare, Inc. began a recall of VERICIS, Merge Cardio, Model/Catalog Number: Version 11.x, Software Version: 11.0.2, 11.0.3, 11.0.4, 11.1, 11.1.1; The VERICIS is an integrated cardiovascular... on . FDA classified it as Class II and gives the reason as "When following a specific less typical workflow in which the user remeasures using the ultrasound device or manually edits primitive or derived measurement values directly in Clinical Reporting, derived measurements may...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1400-2025
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Merge Healthcare Incorporated
Product
VERICIS, Merge Cardio, Model/Catalog Number: Version 11.x, Software Version: 11.0.2, 11.0.3, 11.0.4, 11.1, 11.1.1; The VERICIS is an integrated cardiovascular information system classified as a picture archiving and communications system.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
When following a specific less typical workflow in which the user remeasures using the ultrasound device or manually edits primitive or derived measurement values directly in Clinical Reporting, derived measurements may be inconsistent with the associated primitive measurements in the final patient report.
Root cause tag
software
FDA root cause
Software design
Action
Merge Healthcare issued an Urgent Field Safety Notice to it's consignees on 02/19/2025 via email. The notice explained the issue, risk to patients, provided a workaround to immediately address the issue, and recommended clinicians check measurements in the final report to ensure that they accurately reflect the patient's condition pending software update. Required Actions: Merge Healthcare Support will contact all customers to: i) Confirm that you have read and understood this Urgent Field Safety Notice. ii) Schedule an update to implement the configuration change on your system. For more information, please contact Merge Healthcare Support at 1-877-741-5369 (available 24 hours a day, 7 days a week) or visit our website: https://www.merative.com/support/merge. Please forward this notice to any individuals within your organization that may need to be aware of this notification. Customers should alert any other affiliated parties that may be affected by this Urgent Field Safety Notice. The firm identified a missing software version (11.0.2) and issued the corrected notice on 03/03/2025.
Quantity in commerce
66
Distribution
US
Product codes and lots
Lot Code: Software Version Numbers and UDIs 11.0.2: UDI: (01)00842000100416(10)11.0.2.1523(11)180809; 11.0.3: UDI: (01)00842000100416(10)11.0.3.1601(11)181019; 11.0.4: UDI: (01)00842000100416(10)11.0.4(11)210207; 11.1: UDI: (01)00842000100751(10)11.1.0.1054(11)181211; 11.1.1: UDI: (01)00842000100751(10)11.1.1(11)190724

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1400-2025
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1398-2025Class IIOngoingVoluntary: Firm initiated
Z-1399-2025Class IIOngoingVoluntary: Firm initiated
Z-1400-2025Class IIOngoingVoluntary: Firm initiated
Z-1401-2025Class IIOngoingVoluntary: Firm initiated
Z-1402-2025Class IIOngoingVoluntary: Firm initiated