Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1744-2025Class II

Brand Name: Contour Product Name: Contour Gold Eyelid Weight Model/Catalog Number: LL3010 Product...

Meddev Corp / initiated 2024-07-12 / Open, Classified / root cause: manufacturing process

Meddev Corp began a recall of Brand Name: Contour Product Name: Contour Gold Eyelid Weight Model/Catalog Number: LL3010 Product Description: Contour Gold Eyelid Weight, 1.0 gm MedDev... on . FDA classified it as Class II and gives the reason as "Due to mislabeling of products". As of , the recall status on record is Open, Classified, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-1744-2025
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Meddev Corp
Product
Brand Name: Contour Product Name: Contour Gold Eyelid Weight Model/Catalog Number: LL3010 Product Description: Contour Gold Eyelid Weight, 1.0 gm MedDev Contour and ThinProfile Eyelid Weight Implants are designed for the gravity-assisted treatment of protracted permanent lagophthalmos, usually resulting from facial paralysis.
Product code
NCB Weights, Eyelid, Implantable
Reason for recall
Due to mislabeling of products
Root cause tag
manufacturing process
FDA root cause
Process control
Action
On 07/12/2024, the firm sent a customer notification letter via first class mail to inform customers that the labels on the Contour Gold Eyelid Implants LL3010/Lot # 7227 potentially do not match the weight; the implants labeled LL3010 (1.0 gm) may contain LL3012 (1.2 gm). Customers are instructed to check their inventory for any/all of the affected products and to contact MedDev Corporation to request for an RGA number in or return affected products and receive replacement products. For questions/concerns contact Quality Compliance Specialist at 1-800-543-2789 or email [email protected] An updated "URGENT: MEDICAL DEVICE RECALL" Letter was distributed to customers on 04/17/2025. Updated Customer Letter is informing customer that the potential product mix-up may include an additional product and lot number (Model Number LL3012 and Lot Number 7228)
Quantity in commerce
34 weights
Distribution
U.S. Nationwide distribution in the states of CA, CO, CT, FL, IA, IL, MA, ME, MI, NE, NY, OH, OK, OR, SC, TX, and WV.
Product codes and lots
Model No LL3010; UDI code: 010081314202038217260727107227 Lot Number: 7227

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1744-2025
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1744-2025Class IIOngoingVoluntary: Firm initiated
Z-1745-2025Class IIOngoingVoluntary: Firm initiated