Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1703-2025Class II

myQA iON; Article Number: MQ10-000

IBA Dosimetry GmbH / initiated 2025-04-01 / Open, Classified / root cause: software

IBA Dosimetry GmbH began a recall of myQA iON; Article Number: MQ10-000 on . FDA classified it as Class II and gives the reason as "Wrong analysis results can occur if the user creates two structures with the same name, except for one differing by a special character". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1703-2025
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
IBA Dosimetry GmbH
Product
myQA iON; Article Number: MQ10-000;
Product code
IYE Accelerator, Linear, Medical
Reason for recall
Wrong analysis results can occur if the user creates two structures with the same name, except for one differing by a special character.
Root cause tag
software
FDA root cause
Software design
Action
On April 1, 2025, FIELD SAFETY NOTICE letters were sent to customers. Actions to be taken to prevent the error from occurring: When naming structures, please refrain from using any of the following special characters: % \ / : * ? < > | + Additionally, during the export of files into myQA iON, some TPSs cut off the structure names due to their length. Users are not notified when names are automatically shortened by the system. Please check that the structure name was correctly imported. Distribution of this Field Safety Notice: Please distribute this notice to all those who need to be aware within your area of responsibility where the affected medical device is in use. We would kindly ask you to acknowledge the receipt of this Field Safety Notice. Please sign and send back the attached Confirmation of Receipt within four weeks after the receipt of this Field Safety Notice. Contact information: Please feel free to contact us as follows if you have any further questions: USA, Canada, Latin America Europe, Middle East, Africa Asia Pacific Phone: +1 786 288 0369 Phone: +49 9128 607 38 Phone: +65 3129 2472 [email protected] [email protected] [email protected]
Quantity in commerce
84 units (9US, 75 OUS)
Distribution
Worldwide - US Nationwide distribution in the states of AL, AR, FL, GA, KS, MD, OK and the countries of Algeria, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Morocco, Norway, Poland, Slovakia, Spain, Israel, Kazakhstan, Kosovo, Libya, South Africa, Turkey, United Kingdom, Switzerland, Argentina, Brazil, Mexico, APAC: Indonesia, Japan, Peoples Republic of China, Philippines, South Korea, Thailand.
Product codes and lots
Article Number: MQ10-000; UDI-DI: EIBAMQ010000;

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1703-2025
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1703-2025Class IIOngoingVoluntary: Firm initiated