Z-1965-2025Class II
iBOT PMD with software version 01.05.24. Personal Mobility Device
Mobius Mobility LLC / initiated 2025-04-24 / Open, Classified / root cause: software
Mobius Mobility LLC began a recall of iBOT PMD with software version 01.05.24. Personal Mobility Device on . FDA classified it as Class II and gives the reason as "Software issue that could potentially lead to the device tipping over from Balance Mode". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1965-2025
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Mobius Mobility LLC
- Product
- iBOT PMD with software version 01.05.24. Personal Mobility Device.
- Product code
- IMK Wheelchair, Stair Climbing
- Reason for recall
- Software issue that could potentially lead to the device tipping over from Balance Mode.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- Consignees were initially contacted via telephone on 4/24/25 to notify them of this software issue. An URGENT MEDICAL DEVICE CORRECTION NOTICE dated 5/5/25 was emailed to consignees to notify them of the recall and instructing them that the firm is developing a software correction. Once Mobius Mobility has obtained a correction they will reach out to consignees to schedule a time to update affected devices. Consignees with any questions can email service @mobiusmobility.com or call 833-346-4268x2.
- Quantity in commerce
- 442 units
- Distribution
- US Nationwide distribution in the states of CA, CO, FL, GA, IN, NC, NJ, OH, PR, RI, TN, TX & VA.
- Product codes and lots
- Software Version 01.05.24; UDI (01) 00857584008010 (21) 0001108, (01) 00857584008010 (21) 0001110, (01) 00857584008010 (21) 0001121, (01) 00857584008010 (21) 0001123, (01) 00857584008010 (21) 0001128, (01) 00857584008010 (21) 0001136, (01) 00857584008010 (21) 0001137, (01) 00857584008010 (21) 0001422, (01) 00857584008010 (21) 0001438, (01) 00857584008010 (21) 0001496, (01) 00857584008010 (21) 0001505, (01) 00857584008010 (21) 0001508, (01) 00857584008010 (21) 0001516, (01) 00857584008010 (21) 0001517, (01) 00857584008010 (21) 0001519; Serial No. 0001108, 0001422, 0001438, 0001496, 0001505, 0001508, 0001516, 0001517, 0001519, 0001110, 0001121, 0001123, 0001128, 0001136, 0001137.
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1965-2025 | Class II | Ongoing | Voluntary: Firm initiated |
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